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Service Advisor

$80k

Mercedes-Benz of Smithtown

Mercedes-Benz of Smithtown in St. James, NY is seeking a professional Service Advisor to be the primary liaison between customers and our service department. In this role, you will greet customers, accurately document concerns, prepare repair orders, and clearly explain recommended maintenance and repairs. You will coordinate with technicians, provide status updates, review multi-point inspection results, and secure approvals while ensuring timely, high-quality service. The ideal candidate has strong communication skills, attention to detail, prior automotive or service desk experience, and a passion for delivering a premium Mercedes-Benz customer experience.

Vacancy posted 1 day ago
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