Logistics Coordinator

Coordinate inbound and outbound shipments by scheduling and managing LTL, full truckload, expedited, dedicated, and international transportation Track shipments and communicate updates by providing shipment visibility and coordinating delivery appointments Work closely with customers, carriers, warehouses, suppliers, and internal teams Resolve transportation issues and manage freight claims involving damages, shortages, lost shipments, and delivery exceptions Maintain transportation records and documentation, including BOLs, proof of delivery, carrier records, freight invoices, customs documents, and accurate shipment files Monitor transportation performance and costs through KPI reporting, freight analysis, and carrier performance tracking Drive continuous improvement initiatives Report to the Indoor Customer Service Manager Requirements 2-3 years of logistics, transportation, supply chain, or customer service experience, preferably within a manufacturing or distribution environment Hands-on experience coordinating domestic and international shipments, including LTL, full truckload, expedited freight, carrier scheduling, and shipment tracking Knowledge of freight documentation and claims management, including BOLs, proof of delivery, freight invoices, customs paperwork, and transportation issue resolution Proficiency in Microsoft Excel Experience using ERP and Transportation Management Systems (TMS) preferred Excellent organizational, communication, and customer service skills Ability to manage multiple priorities in a fast-paced environment Industry knowledge in turf, sports surfacing, or construction logistics Core Competencies Demonstrates expertise in coordinating inbound and outbound shipments, managing freight claims, and maintaining accurate transportation documentation. Proficient in utilizing ERP and Transportation Management Systems while driving continuous improvement in logistics operations. Highest-signal resume keywords Logistics Coordination Freight Claims Management Transportation Documentation KPI Reporting Customer Service Hard Skills LTL Shipment Coordination Full Truckload Management Expedited Freight Handling Carrier Scheduling Shipment Tracking Freight Documentation Customs Paperwork Microsoft Excel ERP Systems Transportation Management Systems Soft Skills Organizational Skills Communication Skills Customer Service Skills Problem-Solving Skills Multi-Priority Management Industry Keywords Supply Chain Transportation Manufacturing Logistics Distribution Logistics Turf Logistics Sports Surfacing Logistics Construction Logistics #J-18808-Ljbffr