Case Aide

The Case Aide facilitate case-related activities on behalf of the Case Planners. They provide administrative support to clients and their families, as well as help prepare and process case services forms, applications and other paperwork as needed.

Job Title: Case Aide

Reports To: Supervisor- Foster Care


Location: 7 W. Burnside Avenue, Bronx, New York 10453

Hours: 35 Hours- week (Non-Exempt) This position requires in office hours. Hybrid schedules are based on program needs and leadership discretion.


Salary Range : 40K-45K Based on relevant experience and education


Major Duties:

• Work with a dynamic team of professionals in a progressive Foster Care program.
• Assist the Case Planners with driving agency vehicles to transport participants (children and families) to agency visits, treatment and other social agencies.
• Maintain a flexible schedule - available on Saturdays when necessary.
• Responsible for completing progress notes and all necessary paperwork. Document all visits and contacts in CONNECTIONS.
• Supervises family visitation sessions in office and/or home settings; observes interaction of parent(s) and child during visits and takes notes regarding interaction of family.
• Ensure immediate and consistent parent - child visitation.
• Assist with supervision of agency family visits as needed between birth parents and children.
• Track activities and additional supports provided to families.
• Collaborate with case planning team to provide additional support to enhance visitation.
• Ability to work independently, as well as contribute to a team.
• Transports children and/or clients to and from supervised visits.
• Assist in handling service referrals for children and families.
• Escort children and parents to appointments.
• Connect parents/caregivers with community resources and support.
• Other duties as assigned.

Qualifications:

• Must have a commitment to work from a strength based and/or youth development perspective. Strong desire to work with children and families.
• Bilingual (Spanish/English) preferred.
• High school diploma or GED minimum requirement.
• Knowledge of the New York City child welfare system a plus.
• Excellent verbal, writing and organizational skills.
• Flexibility and ability to work under pressure and meet deadlines.