Technical Program Manager, Senior

Overview At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra. Responsibilities Technical and solutions senior program manager responsible for leading agile cross-functional team of Systems, Hardware and Software Engineers, Test Engineers, Operations, etc. from initial concept to deployment. Meets complex program goals for product performance, quality goals, regulatory compliance requirements, cost, schedule and development budget. Also responsible for working with Product Management, Marketing, and Experience Designers to define the product, solidify the business case, and author the product and experience specifications. Given our multitude of design and development partners, participates with negotiations involving Business Development and Legal. Drive execution of solutions inclusive of concept definition, requirements validation, architecture specification, and governance compliance to our Product Development Lifecycle Management framework. Ability to translate customer problems into solution requirements. Team leadership for Agile cross-functional, globally distributed, innovation teams. Contribute to and promote the product development process capabilities within Zebra. Execute multiple projects simultaneously or a large program with a senior manager’s guidance, utilizing modern project management methodologies to ensure maximum project effectiveness. Align cross-functional development activities, including electrical, mechanical, regulatory and manufacturing engineering. Collaborate with Agile product owners (PO), scrum master (SM) or a release train engineer (RTE). Leads system creation, integration planning, release management, and planning for demonstrations, proof of concepts and pilots. Leads creating cross-functional workstreams and driving execution for sales enablement, development and deployment. Independently building relationships and working across all relevant areas of the solution business including Sales, Services, IT, Finance, Marketing, Product, Engineering, and Support. Works independently with the business in defining proof of value and customer’s return on investment. Organizes and presents business, technical and program reviews/status to Senior Leadership using digital media, dashboards and JIRA agile project management tools. Independently execute to program plan and budgets for multiple, large projects. Recommend corrective actions and implement changes. Identify and mitigate risks; develop and implement risk mitigation plans. Owns ensuring alignment from key leaders of milestone achievement before moving the program forward. Motivate a project team to ensure solutions are reliable and of quality, in a highly collaborative fashion. Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution. Balances scope, schedule and budget considerations to adjust the project with minimal impact to the business. Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives. Provides assistance with coordination of deliverables and project assets to assist the project team. Personally anticipates and addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance. Independently engages additional resources as needed to address obstacles or delays. Adjusts the plan per management guidelines as delays or obstacles are experienced. Demonstrates intermediate understanding of development processes and product launch scope and activities. Limited supervision by management is expected in this position for complex or novel problems. May coach or act as escalation point for level 1 or level 2 Program Managers Supports early stage go to market activities and transition to marketing Develop and protect intellectual property; be well versed with IP fundamentals. Explore and understand competitive landscape in both product and business terms. Required Qualifications Minimum Education: BS Electrical Engineering or Computer Science degree, or related technical BS degree, MS preferred Minimum Work Experience: 5+ years of experience in Engineering/Program management or Scrum Master experience for products in fast paced environment Preferred Qualifications Intermediate to advanced leadership and analytical skills Intermediate to advanced written and oral communication skills Solid critical thinking and questioning skills Experience leading cross-functional teams Self‑motivated, results driven, manages risks, and thrives in an environment of uncertainty and continuous innovation Experienced team builder, great at collaboration and managing resources; proven interpersonal skills Past responsibility for multiple significant delivered‑to‑market solutions in asset intelligence (Location Services, RFID, Machine Learning, Machine Vision) Experience with software development best practices including Scaled Agile, TDD and Continuous Integration; a track record of applying these methodologies Experience with Cloud development and Software/Services development integration, as well as mobile application development for Android or iOS Experience working independently and as part of a team to solve difficult technical, quality, cost, and schedule challenges; well versed in risk management practices Location Role is required to be onsite in Holtsville, NY office (Hybrid‑ Minimum of 3 days in the office per week). Compensation Pay Range: $108,960.00 - $163,440.00 annually. Annual Incentive Compensation: up to 12% of base pay, in accordance with the applicable incentive plan. Benefits Hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well‑being day Health care, wellness, inclusion networks, and continued learning and development offerings Community service days, employer-sponsored insurance, compensation, parental leave, employee assistance program, and paid time off (depending on location) Long‑term incentive equity awards may apply for some roles Equal Opportunity Statement Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at View email address on click.appcast.io. We will provide reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #J-18808-Ljbffr Zebra Technologies Canada, ULC