Retail Operations Manager

J&H Family Stores

Description
Position Title: Quick Service Food Manager - Subway, Tim Horton's, Little Caesars'
Reports to: District Manager
Positions Supervised: Sandwich Artist's, Baristas, Bakers, Pizza Makers
Position Summary:
Successful Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures.
Tasks & Responsibilities:
Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors
Implements strategies to meet store goals and objectives
Recruits, develops, and motivates store employees to exceed internal and external customer expectations
Ensuring compliance with federal, state, and local regulations
Establishing a strong customer service/selling culture to maximize sales
Ordering, bank deposits, and booking.
Marketing within your community to increase market share and store revenues
Resolving customer complaints for increased customer satisfaction
Controlling labor hours, cash, store audits, and shrinkage
Help maintain a safe, neat and clean store environment for our customers and employees
Ensure that all safety policies are followed
Other duties as assigned

Requirements
Pre-requisites:
A minimum of two years management experience in industries such as hospitality, financial services, retail and restaurant
High School graduate or equivalent with a college diploma preferred
Ability, willingness, and comfort to engage with customers
Ability to develop positive relationships with internal and external customers
Strong desire to exceed corporate initiatives and inspire excellence in a team
Excellent verbal and written communication, and presentation skills
Ability to problem solve and work with minimal supervision
High-energy, collaborative management experience
Professional appearance and demeanor
Working Conditions and Physical Requirements:
Must be able to work any area of the store (both inside and out) when needed and to operate a computerized Point of Sale system/cash register.
Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis.
Must have the ability to work a minimum of 45 to 60 hours a week.
Must have reliable transportation and the ability to be on call 24 hours a day.
Must manage a number of projects at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits:
Eligible 1st of the month, following 60 days from the date of promotion
Low deductible Insurance
With FSA
Short Term Disability
Paid Life Insurance
Can buy extra coverage for self, spouse and children
Dental
Vision
401K with Match after 1 year

Apply

Vacancy posted 4 hours ago

Similar jobs that could be interesting for youBased on the Retail Operations Manager in Jenison, MI vacancy

Pharmacy Operations Manager
$22.5 - $31 per hour
...performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures... ...Leads training, coaching, and performance management of pharmacy technicians. Makes decisions... ...Builds and sustains relationships with retail partnerships. People & Performance Management...
Suggested
Hourly pay
Full time
Work experience placement
Local area
Flexible hours
Afternoon shift
Walgreens Boots Alliance
Grandville, MI
1 day ago
Pharmacy & Operations Manager
...Elijahhouseliving in Grand Rapids, Michigan is seeking a candidate to oversee and direct operations of the in-store pharmacy. The role includes monitoring department performance as pharmacist-in-charge and participating in pharmacist duties. A comprehensive benefits package...
Suggested
Temporary work
Elijahhouseliving
Grand Rapids, MI
3 days ago
Pharmacy Operations Manager
...Position Summary Oversees and directs operations of the in‑store pharmacy and other areas of the warehouse. Monitors department performance as pharmacist‑in‑charge and participates in pharmacist duties. We offer a comprehensive package of benefits including paid time...
Suggested
Temporary work
Elijahhouseliving
Wyoming, MI
4 days ago
Center Store Manager
...better life. A distributor, wholesaler and retailer with a global supply chain network,... ...happy team members — ranging from bakery managers to order selectors; from IT developers to... ...to-day activities of the department operations in a retail store, ensuring the associates...
Suggested
Full time
Immediate start
Visa sponsorship
Work visa
SpartanNash Associates, LLC
Grandville, MI
3 days ago
Operations Manager
...Benefits offered for all Full-time Restaurant Managers: ~ Medical, Dental, Vision & Pharmacy... ...Your Role at Raising Cane's: The Operations Manager (OM) is responsible for... ...equivalent required ~3+ years of Restaurant or retail management experience ~ Possess a...
Suggested
Bi-weekly pay
Weekly pay
Full time
Casual work
Work at office
Flexible hours
Shift work
Afternoon shift
Raising Cane's
Grandville, MI
4 days ago
Operations Manager
$70k - $80k
...rapidly scaling commercial Pavement Maintenance and Line Striping company, is looking for an experienced, reliable, and proactive Operations Manager to lead our Location in Grand Rapids. Our company is built around our people. In our fast-growing company, EverLine...
Full time
Local area
EverLine Coatings USA
Grandville, MI
3 days ago
Operations Manager (Full-Time)
...Operations Manager (Full-Time) Summary: We are excited to open a brand new store at the Tanger Outlet Mall in Byron Center Michigan late... ...general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education...
Full time
Local area
Flexible hours
Day shift
Afternoon shift
Buckle LLC
Grandville, MI
1 day ago
Performance Improvement Operations Consulting Manager
$123.5k - $197.5k
...helps clients significantly improve their profitability by taking operational challenges, developing an executable improvement plan,... ...capture the savings. We are looking for an Operations Consulting Manager to manage responsibilities including operational, financial, and...
Local area
Afternoon shift
Crowe
Grand Rapids, MI
3 days ago
Program Operations Coordinator
...connection, and meaningful community. Role Overview The Program Operations Coordinator plays a key role in supporting the planning,... ...pieces together. Key Responsibilities Maintain and manage the program and event calendar Coordinate timelines and...
Black Girl Joy, Inc
Grand Rapids, MI
1 day ago
Loan Operations Manager
$58.9k - $70.5k
...Job Summary The Loan Operations Manager is responsible for effectively supporting the lending team for commercial, consumer, and mortgage loans across all branches. This individual will develop, document, and implement best practices in the loan operations area; be a...
Byron Bank
Byron Center, MI
4 days ago
Phlebotomy Operations Lead
...Supervisor in Grand Rapids, MI. This role involves overseeing all aspects of patient services, including training personnel and managing daily operations. The ideal candidate has at least 5 years of experience in phlebotomy or healthcare and 2 years of prior supervisory...
Quest Diagnostics
Grand Rapids, MI
4 days ago
Operations Manager Carwash & Detailing $55K-$65K and QTR Bonus (GRR).
...Operations Manager ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example. If you possess strong organizational skills, a hands-on approach, and a passion for driving operational excellence,...
For contractors
ODORZX
Grand Rapids, MI
4 days ago
Senior Operations Manager
...working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities The Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management...
Work at office
Local area
Metropolis Corp
Grand Rapids, MI
3 days ago
Operations Manager
...Key Responsibilities 1. Monitor operational and clinical performance across WCA with support from Head of Assurance & Audit using site... ...Health Professionals and direct teams, deploy retention plans, manage absence proactively, and lead effective 1-to-1s, coaching and...
Local area
Flexible hours
MAXIMUS
Grand Rapids, MI
4 days ago
Operations Manager
$47k
...outstanding officers that work in the field, and we cannot wait to have you join our team! Job Skills / Requirements SCOPE: Operations Managers are responsible for providing leadership and management of our contract and temporary security contracts in the assigned...
Full time
Contract work
Temporary work
Work at office
Monday to Friday
Flexible hours
Shift work
Day shift
DK Security
Grand Rapids, MI
4 days ago
Operations Manager Carwash & Detailing $55K-$65K and QTR Bonus (GRR).
...ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example. If you possess strong organizational skills, a hands-on approach, and a passion for driving operational excellence, this might be the perfect...
Full time
For contractors
ODORZX INC.
Grand Rapids, MI
5 days ago
Operations Manager
...Job Type Full-time Description The Operations Manager is responsible for overseeing all aspects of the manufacturing process... ...bang! Today, you can find our products at all your favorite retailers, like Walmart, Meijer, Bed, Bath & Beyond, and Amazon (to name...
Full time
Temporary work
Comfort Research
Grand Rapids, MI
2 days ago
Commercial Operations Manager
...A growing manufacturing organization is working to identify a Commercial Operations Manager who will lead and optimize the company's commercial operating system. This is a high-impact role focused on driving profitable growth through CRM strategy, pricing and quoting...
Contract work
Agent Interview Group
Grand Rapids, MI
3 days ago
Legal Operations Coordinator
$18 - $24 per hour
...Fortz Legal Support, a nationally recognized litigation support firm, is hiring a Legal Operations Coordinator to manage our process service workflow. This role is ideal for candidates with paralegal, legal assistant, or operations experience who thrive in fast‑paced,...
Fortz Legal
Grand Rapids, MI
4 days ago
Operations Coordinator
...you — to grow, contribute, and find purpose. We’re hiring an Operations Coordinator to support our mortgage fulfillment team by coordinating... ...compliance, and assisting with loan setup and workflow management throughout the mortgage process. This role is ideal for a detail...
Work at office
Northpointe Bank
Grand Rapids, MI
2 days ago
Assistant Operations Manager
...Assistant Operations Manager Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our...
Full time
Temporary work
Part time
For contractors
Worldwide
Flexible hours
Night shift
Weekend work
Day shift
TeamWork Online
Grand Rapids, MI
2 days ago
Marketing Operations Manager
...solutions that improve the work, products, and lives of our customers - we're passionate about making a difference! The Marketing Operations Manager is responsible for optimizing marketing processes, technology, and data analytics to drive efficient and impactful marketing...
tesa SE
Grand Rapids, MI
2 days ago
Retail Store Manager | Rivertown Crossings
...Make Your Mark in Retail – Become a Lovisa Store Manager Are you a passionate, fashion-forward leader ready to take charge and drive results? At... ...experiences. A Can-Do Attitude You're confident managing operations, driving results, and creating a positive team culture...
Full time
Lovisa
Grandville, MI
4 days ago
Dealership Service Manager
...SERVICE MANAGER — GRAND RAPIDS, MI If You Can Run a Shop With Your Eyes Closed… Keep Reading. This dealership isn’t looking for a “... ...drama. Just results. What You’ll Lead Full Service Department Operations Technician productivity , efficiency, and workflow Service Advisors...
Car Guys
Grand Rapids, MI
3 days ago
Operations Coordinator
...not buzzwords here, they are the foundation of how the company operates. Located just 20 minutes from downtown Grand Rapids, this is an... ...communicating across departments, the Operations coordinator helps manage multiple priorities while maintaining accuracy and urgency....
Contract work
Work at office
DeWys Metal Solutions
Grand Rapids, MI
10 days ago
Video Game Store Manager
...Video Game Store Manager Join Our Team as a Store Manager at Disc Replay! Do you... ...Manager, you will oversee the everyday operations of the store and lead a team to create a... ...Requirements Prior management experience (retail preferred, but not required) Strong...
Shift work
Night shift
Weekend work
Day shift
Disc Replay
Grandville, MI
10 hours ago
Sales Operations Associate
...MarshBerry is growing! We are seeking a Sales Operations Associate to join our team. We have a people-first, fast-paced, collaborative... ...processes. Support individuals with sales goals with pipeline management, business plans, lead generation and forecasting efforts. Monitor...
Work at office
Remote work
Monday to Thursday
MarshBerry
Grand Rapids, MI
3 days ago
Operations Support Specialist
...Operations Support Specialist Looking for a high-energy, team-oriented environment where motivation and personal growth matter? The Great Lakes Division Office serving Grand Rapids and West Michigan is expanding and adding individuals to support daily field operations...
Work at office
Local area
Day shift
Great Lakes Division inc
Grand Rapids, MI
2 days ago
Process Project Manager - Water/Wastewater
...Process Project Manager - Grand Rapids, MI DISHER is partnering with a highly respected, growth‑oriented civil and environmental engineering firm to identify a Process Project Manager - Water/Wastewater to join their team in Grand Rapids, MI. This individual will lead...
Live out
DISHER
Grand Rapids, MI
3 days ago
Operations Manager - Grand Rapids
$55k - $70k
...manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service.... ...about leading teams? If so, you might be Veo’s next Operations Manager! As Veo’s Operations Manager, you'll have the opportunity to...
Hourly pay
Full time
Local area
Day shift
Veo - Operations Careers
Grand Rapids, MI
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Retail Operations Manager. Be the first to apply!