Administrative Assistant

Administrative AssistantThe Administrative Assistant plays a key role in supporting the day-to-day operations of Ellis Park Racing & Gaming by providing administrative, reception, and operational support to the Senior Operations Director and property leadership team. This position serves as a central point of contact for visitors, vendors, and internal stakeholders while assisting with admissions coordination, event sales support, and leadership administrative needs. The Administrative Assistant helps ensure smooth operations, professional communication, and an exceptional guest and team member experience.The work environment characteristics described here represent those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.Serve as the primary point of contact for visitors, vendors, and guests, providing a professional and welcoming experienceAnswer and route incoming calls, emails, and inquiries appropriatelyGreet guests and partners and coordinate access as neededAssist with admissions coordination, ticketing support, and guest flow during live racing, gaming, and special eventsSupport event sales efforts by assisting with inquiries, scheduling site tours, preparing materials, and coordinating logisticsProvide administrative support before, during, and after events to ensure seamless executionProvide direct administrative support to the property leadership, including calendar coordination, meeting logistics, and correspondencePrepare reports, presentations, agendas, and other business documents as neededMaintain organized filing systems (electronic and physical) and ensure accuracy of recordsCoordinate purchase requests, invoices, and basic expense tracking in accordance with company proceduresSupport communication and coordination across departments, including Operations, Marketing, Security, Food & Beverage, and HRAssist leadership with special projects, operational initiatives, and follow-up actionsHelp ensure leadership priorities are executed accurately and on timePerform other duties as assignedAbility to read, analyze, and interpret standard documentation. Interpret an extensive variety of instructions, troubleshooting when necessary. Maintaining a professional working relationship among all team members. Effective oral and written communication skills. Works well under pressure in a fast-paced environment. Able to obtain and maintain a valid Kentucky gaming/racing licenseHigh school diploma or equivalent required; associate degree or higher preferredMinimum of 2 years of administrative, office support, or hospitality experienceExperience in gaming, entertainment, hospitality, or event-driven environments preferredStrong organizational skills with the ability to manage multiple prioritiesExcellent written and verbal communication skillsProficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)Ability to maintain confidentiality and exercise discretionThe employee is regularly required to sit, speak, hear, use hands, and reach with hands and arms. The employee may frequently be required to stand and walk. Specific vision abilities include close and distance vision, color and depth perception, and peripheral vision. The employee must occasionally lift and/or move up to twenty (20) pounds. The work environment characteristics described here are representative of those encountered by an associate while performing the essential functions of this job. When working in the office, the noise level is moderately quiet. When on the gaming floor, the noise level may be loud, and the employee will possibly be exposed to cigarette smoke on the gaming floor. The physical demands described here are representative of those that must be met by an associate to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.