Restaurant Manager

Restaurant ManagerWe're a beloved, long-standing French bistro in Manhattan. For decades we've been a go-to spot for our neighbors and a destination for guests from across the city. We're known for warm, welcoming hospitality, classic French cuisine, and deep community ties.We're looking for an experienced, polished Floor Manager to lead our front-of-house operations. You'll be central to delivering an exceptional guest experience through hands-on leadership, careful attention to detail, and a deep commitment to hospitality. The ideal candidate is poised, emotionally intelligent, service-focused, and thrives where excellence is expected at every level.Core ResponsibilitiesFront-of-House LeadershipTeam Development & CoachingOperational ExcellenceGuest ExperienceService & Ambiance StandardsSystems & AdministrationQualificationsA minimum of 2 years of restaurant management experience in an upscale, fine-dining, or high-volume restaurantA strong grasp of formal service standards and guest engagementProven ability to hire, train, and develop a high-performing, diverse hourly teamHigh emotional intelligence, with the ability to read a room, stay composed under pressure, and handle difficult conversations with guests and staffStrong coaching skills, with the ability to give clear, honest feedback and develop people over timeExtensive wine, spirits, and craft beer knowledge, plus strong food knowledgeProficiency with POS systems and reservation platforms (Toast, OpenTable, Resy)Proficiency in Microsoft Office (Word, Excel), scheduling software, and applicant tracking / onboarding HR systemsExceptional communication, leadership, organizational, critical thinking, and problem-solving skillsAbility to thrive in a fast-paced environmentA valid NYC Food Protection CertificateOpen availability, including lunches, dinners, weekends, brunches, and holidaysAvailability to work approximately 50 hours per weekBenefits & PerksHealth, dental, and vision insurance401(k)Paid time off and parental leaveCommuter benefitsPotential bonusesDining discountsGrowth opportunities within a larger restaurant group