Home Comfort Systems Service Mechanic (Residential)

Job Description

Job Description

Your Next Move: Rack Air Residential Service

Do you enjoy pinpointing HVAC issues fast, communicating clearly, and leaving every home safer and more efficient than you found it? At Rack Air (a division of Rack), you’ll service residential and light commercial clients with precision and pride—backed by a supportive, family-owned company that’s been raising the bar since 1994.

• Travel between homes and light commercial sites to troubleshoot, repair, and maintain HVAC systems.
• Clean and adjust air handlers, ductwork, vents, and condensate drains to achieve peak performance.
• Complete expert installations and system upgrades following strict safety and quality standards.
• Explain diagnoses and recommendations in friendly, easy-to-understand terms.
• Document service thoroughly and keep your vehicle and jobsite organized.
• Support urgent service needs and participate in the on-call rotation.
• Handle additional duties as assigned.

• Reliable, year-round work and weekly paychecks
• Pay incentives for quality performance
• Paid Time Off and Paid Holidays
• Health, Dental, and Vision insurance
• 401(k) matching with a company-matched 401(k)
• Company-provided vehicles and employee discounts
• Installation pay is piece-rate: flat-rate split (lead 60% / helper 40%); non-install work is hourly
• Schedules include an on-call rotation

• 2–5+ years of hands-on HVAC experience (residential focus preferred)
• EPA Certification (required)
• Valid Driver’s License with two or more years of driving experience (required)
• Advanced troubleshooting, critical thinking, and problem-solving skills
• Professional, customer-first communication and a positive, team-centered attitude
• Adaptable, organized, and motivated by fast-paced work

• Lift 50 lbs routinely; occasionally 100 lbs
• Climb ladders; reach attics and crawlspaces; maneuver in tight spaces; push, pull, carry; use hand tools; perform fine-detail work
• Ability to drive
• Indoor/outdoor work including attics and crawlspaces
• Stand, walk, sit; communicate in person and by phone
• Use hands for tools/controls; reach with hands/arms
• Regular stooping, kneeling, bending, and crouching
• Frequent exposure to extreme heat/cold and adverse weather conditions (wind, rain, ice, snow)

• HVAC Service & Installation
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair
• Service Titan
• Service Titan XOI

Join a family-owned team that values training, structure, and advancement. We empower technicians to master their craft and deliver 5-star experiences every day.