Community Resource Navigator

Community Resources Navigator

Founded in 1979 by a group of very involved, hands-on, highly regarded therapists, Children's Therapy Center is on a mission to maximize the potential of children with disabilities. Our approach is to dismantle racism and ableism by offering collaborative, personalized, and family-centered physical, occupational, and speech therapy. We believe in the power of teamwork and offer early intervention services and multidisciplinary, play-based, and child-led early childhood special education.

Children's Therapy Center's is looking for a Community Resources Navigator to join our team! The Community Resources Navigator will work to serve families of children 0-18 years of age across King and Pierce Counties (Washington). The Community Resources Navigator works collaboratively with families to develop a culturally responsive and appropriate individualized plan to access supportive services such as therapy programs, educational programs (Play and Learn Groups, Special Education, Head Start, Community Preschool, ability related services, transitional services), and/or other community programs and resources.

Primary Responsibilities

• Culturally Responsive and Linguistically Appropriate: provide services that are respectful of diverse cultural and linguistic backgrounds and sensitive to the unique needs of each family.
• Resource Navigation: maintain a current directory of community resources and assist families in identifying and accessing resources such as healthcare, disability services, educational support, and more.
• Referral Services: refer families to appropriate community agencies, service providers, and support systems based on their needs.
• Case Management Support: follow-up to ensure families are successfully connected with resources and help them navigate any challenges that arise.
• Family and Community Outreach and Engagement: participate in family and community outreach opportunities, build relationships with community organizations, agencies, and service providers to stay informed about available resources and ensure families are aware of new and updated services.
• Play and Learn Co-Facilitation: regularly co-facilitate Play and Learn sessions, supporting families through structured play-based learning opportunities that promote child development and strengthen caregiver engagement.
• Advocacy and Support: advocate for and facilitate families in self-advocacy to receive the services and support they need, working and address any barriers or obstacles they encounter, and respond to inquiries and requests for information/services in a timely manner.
• Workshops and Educational Support: assist in planning, organizing, and leading play and learn groups, informational sessions or workshops that help families understand how to access and utilize available resources effectively.
• Documentation and Reporting: document and maintain accurate records of services provided, referrals made, and interactions through individualized family plans, ensuring confidentiality, and compliance with Children's Therapy Center guidelines, policies, procedures, and HIPPA.
• Feedback & Evaluation: collect feedback from participants, track progress, and suggest improvements to enhance the program. Participate in program analysis to review trends, insights, barriers and/or challenges based on caseload reviews and other family data collected through Children's Therapy Center programs.
• Administrative tasks: participate in monthly caseload and quarterly individualized family plans progress notes reviews to identify program needs, maintain updated outreach materials, conduct research and resource mapping.
• Participate as team member of Children's Therapy Center; attend relevant meetings and in-services.
• Perform other duties as assigned.

Demonstrable Experience and Other Qualifications:

• AA degree in Early Education, Social Work, a related field, or equivalent work experience.
• At least 2 years working within the education, health, and/or human services field at a community based organization.
• Preference for individuals with a background in Social Work, Resources Coordination, Case Coordination, Outreach/Program navigation, and/or Community Resource Coordination.
• Experience working with culturally and linguistically diverse young children and their families in educational or play-based environments (i.e., daycare, preschool, early childhood programs).

Skills and Abilities:

• Strong knowledge of diverse community resources, related to early childhood education, and particularly disability related services.
• Strong communication skills, ability to convey thoughts and express ideas effectively to diverse, multilingual, and multigenerational audiences using various oral, written, visual, and/or non-verbal skills.
• Organized and detail oriented, with the ability to organize work to meet multiple priorities, commitments, and responsibilities in a fast-paced, multi-tasking, and changing environment.
• Ability to plan and facilitate engaging culturally and linguistically diverse group activities for children aged 0-5.
• Collaborative and participatory; serves as an active member of the team, inviting, valuing, and respecting diverse perspectives to support the program and organizational priorities and common goals.
• Ability to anticipate potential challenges and adjust to changes as needed.
• Demonstrated the ability to include, value, respect, and engage perspectives that cross cultural backgrounds, lived experiences, and diverse points of view.
• Consciously and intentionally operates with self-awareness; consistently seeking opportunities to learning and grow in proactive and respectful ways.
• Strong decision-making skills, including the ability to complete duties factoring appropriate or relevant details, considerations, and input from all individuals impacted.
• Proficiency in Microsoft Office Suite; experience with Electronic Medical Records (EMR) systems is preferred.
• Valid CPR/First Aid card and reliable personal transportation is required.
• Bilingual skills in English and Spanish preferred.

Physical Requirements:

• Work will primarily be conducted in-person, onsite at Children's Therapy Center locations, and/or in community.
• Ability to lift and carry up to 25 lbs.
• Local travel required

Schedule:

The Community Resources Navigator role is available full time, 40 hours a week and will serve families in King and Pierce Counties. Travel between locations will be required to support families and participate with each local community.

This role is expected to access and work in Children's Therapy Center's sites 3-5 days per week. Some remote work may be available based on the needs of the position. The primary office location for this position is flexible between Tacoma, Kent, and Burien based on incumbent preferences and organizational needs.

Compensation & Benefits:

Children's Therapy Center offers equitable and competitive pay commensurate with job-related experience and education. The pay rate range for this position is $23.53-$36.06 per hour dependent on related experience and education.

Our comprehensive benefits package for full -time employees includes generous paid time off, medical, dental, vision, life insurance, and continuing education benefits. Supplemental/premium insurance options are also available. Eligible full and part-time employees can enroll in our retirement plan with their first paycheck and will be eligible for company contributions after their first year of employment.

Children's Therapy Center is an equal opportunity employer. We seek to hire candidates that reflect diverse backgrounds, beliefs and cultural histories. We continually seek to understand, acknowledge and appreciate our differences, engaging with an attitude of respectful curiosity, and a growth-mindset. We believe everyone has the right to be respected and valued. Consistent with applicable federal, state and local laws, and our values, Children's Therapy Center provides all employees and applicants with equal opportunity in all aspects of the employment relationship including consideration for employment without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, marital status, veteran status, or the presence of any sensory, mental or physical disability, genetic information, or the use of a trained guide dog or service animal by a disabled person.