Accounts Receivable Specialist

Job Description

Job Description

ACCOUNTS RECEIVABLE SPECIALISTEmployment Type: Full TimeLocation: Nashville, TNABOUT THE COMPANYGathr Outdoors, a portfolio company of Centre Partners, is a diversified global company that designs and manufactures outdoor products and sporting goods. Each of Gathr's core business platforms is a recognized leader in its respective market and a trusted partner to some of the world's most recognizable brands and retailers.Gathr's business segments include OUTDOOR (GCI Outdoor, Klymit, Rightline Gear, Cascadia Vehicle Tents, and WaterPORT) and RECREATION (PrideSports, Golf Scorecards, Pride Manufacturing, and MacNeill Engineering). Each segment is focused on providing industry-leading product development, engineering, design, and customer service and support to customers around the world.At Gathr Outdoors, we believe experiences are always more powerful when spent together outside. We are Better Together, Passionate by Nature, Blazing New Trails, and Rugged for a Reason! Come join us-everyone is welcome at our camp!ABOUT THE POSITIONGathr Outdoors is seeking an Accounts Receivable Specialist to join our Finance team in Nashville, Tennessee. This position is responsible for processing customer payments, managing collections, maintaining accurate accounts receivable records, and helping ensure the timely resolution of outstanding balances.The Accounts Receivable Specialist will manage a high volume of transactions and customer accounts while partnering with internal teams and external customers to resolve payment discrepancies, improve collections, and maintain accurate financial records. This role will also help identify opportunities to streamline accounts receivable processes and improve overall efficiency.The ideal candidate is highly organized, detail-oriented, and comfortable taking ownership of assigned accounts. Success in this role requires strong follow-through, effective customer communication, sound judgment in prioritizing collection activities, and the ability to thrive in a fast-paced, growing organization.RESPONSIBILITIESAccounts Receivable & Cash ApplicationProcess accounts receivable transactions across multiple ERP systems accurately and timely.Review customer payments and supporting documentation prior to entry to ensure proper application.Perform daily cash-management activities, including recording bank deposits, updating and distributing cash receipt logs, and posting cash to the accounts receivable sub-ledger.Research and document discrepancies, deductions, short payments, and other customer charges in shared internal files to provide visibility and facilitate appropriate follow-up.Record, update, and reconcile accounts receivable information and provide general accounting support for AR-related matters.Resolve non-routine transactions, account variances, payment discrepancies, and other accounts receivable issues.Review and clear customer credit balances on a monthly basis.Maintain accurate and complete customer payment records and supporting documentation.Collections & Account ManagementProactively collect outstanding and past-due balances with a focus on preventing receivables from aging beyond 60 days.Develop a thoughtful, prioritized outreach strategy for past-due accounts to maximize collection effectiveness and reduce outstanding AR balances.Maintain clear and concise collection notes documenting invoice status, reasons for payment delays, customer contacts, outreach activity, commitments, and next steps.Increase the frequency and urgency of collection activity as accounts age and escalate aged or higher-risk accounts appropriately.Develop and maintain expert-level knowledge of assigned customer accounts, including payment processes, customer portal requirements, shipping and payment terms, billing preferences, and preferred communication methods.Build effective working relationships with customers and internal business partners to facilitate timely resolution of outstanding balances and payment issues.Prepare AR analyses, aging reviews, and relevant metrics to help management evaluate collection performance and identify areas requiring attention.Process Improvement & DocumentationIdentify opportunities to streamline accounts receivable processes, improve collection effectiveness, and increase overall efficiency.Maintain clear, step-by-step documentation for recurring AR activities, processes, files, and records to support consistency, knowledge sharing, and compliance with company policies.Participate as an integral member of project teams focused on improving systems and processes as the company continues to evolve and grow.Partner cross-functionally with Finance and other departments to resolve customer and process-related issues.Perform additional responsibilities and special projects as assigned.QUALIFICATIONS / REQUIREMENTS3–5 years of experience in an Accounts Receivable, collections, cash application, or similar finance/accounting role.Working knowledge of basic accounting, finance, bookkeeping, and accounts receivable principles.Experience processing customer payments, applying cash, reconciling customer accounts, and resolving payment discrepancies.Demonstrated experience managing collections and following up on past-due customer balances.Ability to independently manage a high volume of accounts, transactions, and daily issues while maintaining accuracy and attention to detail.Ability to manage multiple priorities and projects simultaneously and organize workload to meet deadlines in a fast-paced, high-growth environment.Strong analytical and problem-solving skills with the ability to research discrepancies and drive issues through resolution.Strong written and verbal communication skills with the ability to communicate professionally and effectively with customers and internal business partners.PREFERRED EXPERIENCEExperience with NetSuite, Sage, and/or Visual.Experience working in multiple ERP systems.Experience managing large or complex customer accounts.Experience working with customer payment portals and varying customer billing requirements.Experience preparing accounts receivable aging analyses, collection reporting, or related financial analyses.Experience in a growing, multi-brand, multi-location, or international organization.College degree or equivalent post-secondary education preferred.SKILLS / PERSONAL QUALIFICATIONSExcellent proficiency with Microsoft Office 365, particularly Excel, Word, SharePoint, and OneDrive.Strong organizational skills and exceptional attention to detail.Excellent written, verbal, and interpersonal communication skills.Ability to develop and maintain effective business relationships with customers and colleagues at all levels of the organization.Strong teamwork and project-management skills with the ability to work effectively as part of a cross-functional and geographically dispersed organization.Results -oriented and driven, with a demonstrated ability to deliver against established goals and timelines.Strong sense of ownership and accountability with consistent follow-through.Ability to adapt quickly to changing priorities, circumstances, and business needs.Ability to proactively question, analyze, prioritize, and identify practical solutions in a timely manner.Curious and continuous-improvement oriented, with a willingness to challenge existing processes and identify better ways of working.Positive, personable, and team-oriented approach.EDUCATION AND CERTIFICATIONSHigh school diploma or equivalent required.College degree or equivalent post-secondary education preferred.PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions WORK ENVIRONMENT:Works in a typical office environment and at times may travel to various Gathr sites, but minimal. Gathr Outdoors is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request (you can email View email address on us.fitly.work). The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. 

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