System Operation support analyst
Akaasa Technologies
Title: System Operation support analyst
Location: Onsite in Downtown Brooklyn, NY Need Local only
Duration: 6+ Months
MOI: Skype
Need LinkedIn
Seeks qualified candidates to assist with the monitoring of critical systems, both hardware and software, from various systems throughout our agencies. This will include facility temperature alerts, CPU, memory, and space utilization on servers, APC Netbotz devices, Oracle databases and hardware. Familiarity tools from Putty to Solar Winds is a plus.
As part of a 24x 7 team , the ideal candidate will come with experience in operations. They will be responsible for opening tickets as needed and assisting Sys Admins with resolution. They will run pre-written scripted jobs in multiple environments including Windows, Linux and AS/400
Strong knowledge of basic MS Office tools is required. The ability to clearly communicate via phone and email is essential.
Seeks qualified candidates to assist with the configuration and optimization of alarms and alerts that come from various systems throughout our agencies. The goal to eliminate the "white noise" of nuisance alarms and assure that needed alerts are send to the correct parties.
Temperature alerts, HP servers, APC Netbotz devices will be the core mission. Familiarity with Building Management Systems is a plus. Familiarity with Solar Winds is also a plus. Candidates with experience in the selection, install an;d upgrade of field hardware are encouraged to apply.
As part of a 24x 7 team, the ideal candidate will come with experience in operations and be able to assist our team in the development of new tools to monitor the health of critical systems including SQL and Oracle databases, and hardware operations on a broad range of platforms.
Strong knowledge of basic MS Office tools is required. Work shifts will be overnights from 11pm to 7am and will include weekends
Skills are required
Skills:
Category
Name
Areas of Expertise
Ability to monitor equipment
Yes
2 - 4 Years
Software Skills
AS400
Yes
1 - 2 Years
Technical Skills
Monitor Service deliverable status
Yes
2 - 4 Years
Technical Skills
ServiceNow
Yes
1 - 2 Years
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