Receptionist - CVI

Front Desk / Receptionist

We are seeking a poised and professional Front Desk / Receptionist to assist with guest relations in our Skilled Nursing and Rehab facility. Job responsibilities will include promoting a positive and welcoming environment, answering phones and directing inquiries, greeting facility guests, and helping to coordinate facility operations as requested. This position is responsible for ensuring excellent guest experiences, in addition to various administrative responsibilities. Minimum of 6-months experience of frontline Customer Service and familiarity with data entry and basic computer usage required. Experience with multi-line phones preferred, along with a strong desire to be in service to the elderly population and their families.

Job Responsibilities

• Functions as first point of contact for facility both in person at the reception desk, and through the phone
• Assists, directs, filters, and ensures completion of inquiries, deliveries, and all other facility-related communication that routes through the reception desk
• Provides administrative and project support for leadership as requested
• Promotes and creates positive and professional experiences that include customer service excellence, effective and efficient communication, and actively contributes to a team environment.

Education/Experience

• High School Diploma.
• Knowledge of operation of various office equipment
• Able to create and proof your work and the work of others, as requested
• Must be able to multi-task and problem-solve throughout the shift, and provide follow-up as appropriate
• Effective and consistent communication skills, both verbally and in writing.
• Must be dependable, flexible and adaptable, professional, and competent to handle confidential matters and materials

Who we are:

Hartsfield Village is a Continuing Care Retirement Community (CCRC) that celebrates the full continuum of life and promotes successful aging. Our Rehabilitation and Skilled Nursing building is rated 4-Stars by CMS and has a total of 112 beds. Our Customer Service Excellence, Advanced Rehabilitation Techniques, and Highly Skilled Clinical Professionals are the reason that Hartsfield Village Rehabilitation Center is a leader in Eldercare. We believe the most effective way to provide optimal care is to maintain high medical integrity, build a team spirit among staff, and provide friendly and beautiful surroundings for our patients and their visitors Join the Team that combines caring, compassion, and personal connection!