IT Application Systems Specialist, VP

Role Description The IT Application Systems Specialist is responsible for supporting and enhancing the Actimize Fraud (IFM) platform, ensuring the bank meets its risk management, legal, and regulatory obligations related to fraud detection and prevention. The role requires deep functional and technical expertise in Actimize Fraud (IFM), including strong development skills for customizing and optimizing the platform. The Specialist works closely with business units and support teams to deliver system enhancements, perform upgrades, and provide on‑call user support. Objectives Plan, design, and implement code and configuration for Actimize Fraud Management (IFM) applications, ensuring alignment with business and technical requirements. Conduct detailed analysis to validate business requirements, process flows, and project deliverables. Prepare comprehensive technical documentation to support development and implementation efforts. Troubleshoot and resolve issues across all environments, performing in‑depth root cause analysis to prevent recurrence and improve system reliability. Maintain high levels of customer satisfaction by delivering timely, high‑quality solutions and support for production and project‑related issues. Communicate proactively and effectively with business users, support teams, vendors, and other stakeholders to ensure alignment and transparency throughout the project lifecycle. Manage multiple projects and tasks simultaneously, balancing competing priorities and deadlines in a fast‑paced environment. Work closely with other technical teams to ensure seamless execution of processes and integration of solutions. Develop and execute unit test cases and scripts to validate changes and releases, ensuring high‑quality deliverables. Coordinate and execute system software upgrades in collaboration with end users and technical teams. Serve as a key escalation point for complex production issues, ensuring timely resolution and minimal impact to business operations. Participate in system implementations and go‑lives, which may occasionally require evening or weekend availability to support deployment activities and ensure successful transitions. Collaborate with cross‑functional teams to troubleshoot and resolve high‑priority incidents, and contribute to post‑implementation reviews and continuous improvement efforts. Qualifications and Skills Proven hands‑on experience with Actimize IFM applications, including configuration, customization, and support. Strong working knowledge of Actimize components such as IFM, AIS/UDM, and WATCH, deployed within Oracle and Cassandra environments. Extensive experience in developing and managing RCM components including Alert Views, Plugins, DART, Workflows, and administrative configurations. Skilled in designing and implementing real‑time interfaces and data integration pipelines using Actimize Modeler. Minimum of 5 years’ experience implementing enterprise technologies and/or vendor platforms to meet business needs. Bachelor’s degree in Computer Science or a related field preferred. Demonstrated experience in IT development, system design, integration, and data analysis across complex environments. Strong understanding of relational and NoSQL database platforms, with proficiency in Oracle, Cassandra, or similar technologies. Familiarity with real‑time payments processing and related financial systems. Ability to independently manage, organize, and prioritize multiple tasks and projects in a dynamic environment. Well‑developed research and analytical capabilities, with a strong aptitude for problem‑solving and lateral thinking. SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including certain FINRA‑registered roles for which in‑office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at View email address on click.appcast.io. EOE, including Disability/veterans. #J-18808-Ljbffr 6AM City, LLC