Territory Sales Representative

Territory Sales Representative

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.

POSITION SUMMARY:

The Territory Sales Representative reports to the Regional Sales Manager. Located in West Cleveland Ohio, this full-time, remote position (West Cleveland to Youngstown Ohio) is a high-impact, growth-focused role responsible for developing and expanding business across the west side of Cleveland to Youngstown Ohio. This position combines new business development with relationship management, using a consultative sales approach to uncover opportunities and deliver tailored foodservice equipment and supplies solutions. In this uncapped, commission-driven role, the TSR operates as a trusted advisor to customers—bringing strategic insight, creativity, and industry expertise to help operators improve performance and achieve their business goals.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Customer Relationship Management:

• Build and nurture strong relationships with customers, vendors, and organizational staff.
• Maintain and increase revenue from existing business while actively securing new accounts in the assigned territory.
• Ascertain customer needs through observation and active listening, providing appropriate and innovative solutions.
• Act as a strategic and innovative partner to customers, ensuring the delivery of exceptional service.
• Take customer orders, enter them into the system, or place them with customer service.
• Establish and attend regular meetings with customers to strengthen relationships and address evolving needs.
• Utilize vendors, manufacturers, and internal resources to best meet customer requirements.
• Address customer issues promptly and professionally, coordinating with customer service, credit, warehouse, or other company personnel when necessary.

Sales Strategy and Execution:

• Employ strategic and consultative selling tactics to maximize sales and profits of foodservice products and services.
• Act as a vested business partner, providing innovative, creative, and effective solutions to meet customers' fiscal and business objectives.

Product Knowledge and Industry Engagement:

• Stay current on product knowledge through participation in sales meetings, vendor trainings, and industry-related professional organizations.
• Remain committed to growth in understanding the foodservice industry.

Administrative and Coordination:

• Thoroughly follow up and solve problems promptly with good business acumen.
• Take ownership of order entry using systems such as AS400, AutoQuotes, or other green-screen programs.
• Demonstrate intermediate to advanced proficiency with MS Word, Excel, & Outlook.
• Utilize mobile devices effectively.

COMPETENCIES:

• Passionate about all aspects of selling, with a strong sales and customer service attitude.
• Proven ability to sell consultatively, demonstrating excellent prospecting and closing abilities.
• Strong negotiating skills, overcoming objections to achieve successful outcomes.
• Demonstrated success in building long-term and growing relationships with customers, vendors, and co-workers.
• Thorough follow-up and problem-solving skills with a good business acumen.
• Intermediate to advanced proficiency with MS Word, Excel, & Outlook.
• Aptitude with mobile devices and proficiency in order entry systems (AS400, AutoQuotes, or other green-screen programs).

QUALIFICATIONS & EXPERIENCE:

• Bachelor's Degree in Business, Marketing, or a related field, or Culinary Degree, or equivalent military or practical experience.
• Must complete CFSP Test within the first 3 years of employment.
• Business-to-business sales experience.
• Experience in foodservice/hospitality management and/or foodservice sales preferred.
• Experience in a distribution environment.
• Understanding of integrated systems is a plus.
• Valid driver's license with a clean driving record and reliable transportation.
• Ability to successfully pass a background check post offer acceptance.
• Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to View email address on click.appcast.io.

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in T ri M ark USA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact View email address on click.appcast.io