Head of Solutions
$250k - $350kHarnham
This range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $250,000.00/yr - $350,000.00/yr Direct message the job poster from Harnham Senior Recruitment Consultant (Phoenix) at Harnham HEAD OF SOLUTIONS ENGINEERING
SAN FRANCISCO, BAY AREA
ONSITE
$250,000 - $350,000 BASE + BENEFITS
COMPANY
This rapidly growing start-up develops AI-powered voice agents that manage sales, appointment scheduling, and customer service calls. Their technology is designed to sound natural and operate 24/7, helping businesses save time and enhance customer interactions. Supporting multiple languages and industries, the company is quickly establishing itself as a leader in automated conversational solutions.THE ROLE
We’re looking for a Head of Success to lead and scale our customer success, onboarding, and solutions engineering functions. You’ll own the end-to-end customer experience after the deal closes — from onboarding to implementation to long-term adoption. This role is a mix of technical problem-solving, team leadership, and enterprise customer management. You'll also serve as the voice of the customer internally, helping the product and engineering teams continually improve the platform based on real-world usage.ROLE RESPONSIBILITIES
Own onboarding for enterprise customers, guiding setup, integrations, and prompt engineering. Lead weekly check-ins and technical workshops with customer project leads and engineering teams. Build and iterate on conversational pathways with and for customers to ensure ROI and usability. Jump into whatever is needed. Your mission is to make sure customers are successful, always. Collaborate cross-functionally with sales, product, and engineering to improve product fit and delivery. Spend significant time on customer calls, supporting pre-sales conversations, and providing post-sales technical depth. Build and scale the Success team, including hiring customer engineers and support leads.QUALIFICATIONS
You bring 7+ years of experience across roles like customer success, solutions engineering, or software development, with at least 3 years spent directly supporting customers in a technical capacity. You’ve worked on AI or machine learning products, know how to craft effective prompts, and can apply LLMs to real-world business problems. You’re confident working across the stack — whether it's building APIs, fine-tuning prompts, or hooking into third-party platforms. You’re customer-obsessed, detail-oriented, and thrive on clearing roadblocks to keep things moving. You’re comfortable in fast-moving, ambiguous environments, especially in startups or scaling teams. You’re flexible on hours — you know customer needs don’t always fit into a standard 9-to-5.NICE TO HAVE
Hands-on experience rolling out enterprise AI or LLM-powered solutions in real customer environments Background in leading onboarding, implementation, or solution engineering teams Familiarity with voice AI, automation platforms, or systems that blend conversational UX with back-end integrations If you’re a proven customer and solutions leader who knows how to turn AI into real business value — let's connect! Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Information Technology, Customer Service, and Engineering Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Harnham by 2x Inferred from the description for this job Medical insurance Vision insurance Get notified about new Head of Solutions jobs in San Francisco Bay Area . Head of Strategic Talent Solutions, MSP & Growth Head of Solution Engineering, Enterprise San Rafael, CA $176,000.00-$242,000.00 1 week ago San Francisco, CA $250,000.00-$400,000.00 3 days ago Head of Data Solutions + Implementations San Jose, CA $200,000.00-$225,000.00 12 hours ago Senior Director, Productivity SaaS Delivery San Francisco, CA $167,025.00-$267,240.00 3 weeks ago Senior Director, Technical Product Management Head of Engineering - Technology, Media, Telecom San Jose, CA $220,000.00-$270,000.00 6 days ago Sr. Director, Global Industry Solution Design & Performance Director, Digital Innovation and Operations San Francisco, CA $152,500.00-$202,000.00 1 month ago Senior Director, Real Time Operations (RTO) SaaS Delivery San Francisco, CA $167,025.00-$267,240.00 3 weeks ago Director of Product Management, AI Infrastructure Services Redwood City, CA $200,000.00-$280,000.00 1 week ago South San Francisco, CA $190,000.00-$250,000.00 4 months ago Sr. Director of Product Management, Growth San Francisco, CA $230,000.00-$325,000.00 4 days ago VP or Sr Director of Digital Product Management Corte Madera, CA $200,000.00-$340,000.00 3 days ago Director, Digital Innovation and Operations San Francisco, CA $152,500.00-$202,000.00 1 month ago San Leandro, CA $173,000.00-$215,000.00 3 days ago San Francisco, CA $190,000.00-$220,000.00 4 days ago San Francisco, CA $116,662.00-$155,550.00 1 month ago Senior Director, Product Transformation & Enablement San Francisco, CA $218,300.00-$300,100.00 3 months ago Head of Developer Experience and Community San Jose, CA $201,100.00-$429,100.00 2 weeks ago San Francisco, CA $201,100.00-$429,100.00 2 weeks ago Sr Principal Product Director, Go-To-Market (GTM) & CX Products Vice President of Product Line Management of Cloud Components We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr HarnhamVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Head of Solutions in San Francisco, CA vacancy
- ...Role overview Lead Solutions Engineering at Dispatch — the technical function responsible for pre-sales solutioning, scoping, and driving... ...a role currently held by the co-founder). Collaborate with the Head of CS and Head of Sales to define and refine the end-to-end...SuggestedContract workLocal areaFlexible hours
Dispatch Inc
San Francisco, CA5 days ago $215k - $260k
Socure is seeking a Head of Core + Finserv Solution Consulting in San Francisco. This role involves managing a team of Solution Consultants, ensuring successful product adoption and growth. Candidates should have 10+ years of relevant experience and a strong understanding...Suggested- ...Catalyst, Y Combinator 100+ employees Offices in San Francisco and NYC (London coming soon!) The Role We’re hiring our first dedicated Solutions leader. This person will own the technical customer journey end-to-end: from pre-sales solution design to implementation,...SuggestedWork at officeRemote work
- Job Summary Reporting to the Head of Solution Consulting, the Head of Marketplace Solution Consulting is responsible for all new and existing business in our marketplace & gig vertcial - managing a team of Solution Consultants who serve as the primary technical point-of...SuggestedTemporary workCurrently hiring
$230k - $280k
CybSafe is seeking a Head of AI + Tech Solution Consulting in San Francisco, CA. Responsible for managing a team of Solution Consultants, this leader will oversee technical strategies, ensure successful implementation of solutions, and support sales processes. With 10+...Suggested- WRITER is seeking a Director, Solutions Architecture to lead a team of solutions architects in San Francisco. This full-time hybrid role empowers enterprise customers to maximize our generative AI platform's potential. You’ll be driving AI transformation, managing deployments...Full time
- ...important work of your career. About The Team The Specialist Solutions Architecture (Revenue Suite) team is dedicated to being trusted... ...Stripe's growth. What You'll Do As the Global Head of Specialist Solutions Architecture for Revenue, you will have...Flexible hours
Stripe
South San Francisco, CA2 days ago - ...Stripe is seeking a Global Head of Specialist Solutions Architecture for Revenue to build and lead the worldwide team, shaping the technical sales strategy and guiding product engineering across markets. You will recruit, mentor, and develop experts in billing and revenue...Worldwide
$215k - $355k
...About this role: Wells Fargo is seeking a Head of Treasury Advisory for Complex Liquidity Solutions to lead the development and delivery of sophisticated treasury, liquidity, and working capital strategies that help clients optimize funding, cash flow, and operational...Full timeWork experience placement$190k - $280k
...help shape a brighter way forward. We are seeking an experienced Head of Identity, Access and Authentication, reporting to the SVP of... ...Services under the CTO by implementing identity and access solutions that align to the enterprise architecture framework and roadmap...Full timeLocal area$232k - $328k
...and generating return on innovation with balanced IP licensing solutions for innovators and manufacturers of all sizes around the globe.... ...the world.As a senior legal strategist and business partner, the Head of Litigation will play a critical role in developing, leading,...Full timeTemporary workWork at officeLocal areaRemote workFlexible hoursWeekend work3 days per week$222k - $309k
...Exceptional ability to influence cross-functional technical and business executives, translating hardware roadmaps into scalable commercial solutions.Established network within the AI development ecosystem, including venture-backed enterprise AI companies and hyper-scale tech...Worldwide$210k - $262.5k
Head of Healthcare and Life Sciences GTMAI is transforming how the world’s largest companies operate. At Scale, our mission is to Develop... ...to define how we bring our generative AI, data, and software solutions to market within the vertical.The ideal candidate will have a...Full time$315k - $380k
...that possible. In collaboration with Beneficial Deployment’s Head of Nonprofits, Product, Engineering, Policy, and our broader... ...~10+ years of experience in technical, customer‑facing roles (Solutions Architect, Forward Deployed Engineer, Customer Engineer, Sales...Visa sponsorshipMenlo Ventures
San Francisco, CA3 hours ago$400k
...is seeking a strategic, results-driven leader to serve as its Head of Investor Relations and Communications. This role will lead a... ...Specific strengths include: Analytical thinker with a resourceful, solutions-oriented approach to problem-solving Exceptional written...Odd jobVC Stack
San Francisco, CA3 hours ago- ...infrastructure customers (AI labs, LLM developers, GPU cloud providers). Build and lead a high-performing sales, partnerships, and solutions team focused on closing multi-MW data center and GPU infrastructure deals. Develop positioning and messaging that differentiate...Contract workRemote work
Hamilton Barnes Associates Limited
San Francisco, CA3 days ago - ...product and engineering to optimize onboarding, activation, and retention flows. Identify friction points in the user journey and ship solutions. Influencer & community marketing: Amplify Flux’s position as the AI-native ECAD leader through partnerships, thought leadership,...Full timeInternshipWork at officeShift work
Flux Defunct
San Francisco, CA5 days ago - ...Head of AI & Machine Learning About the Company A fast-growing technology business transforming complex workflows through intelligent... ...with cross-functional teams to deliver scalable AI solutions. Applicants for the Head of AI and Machine Learning position at...
- ...Head of Antenna Systems About the Company Innovative aerospace company specializing in high-altitude solar-powered UAVs Industry... ...well as the design and prototyping of high-performance antenna solutions. The role also involves the integration of antenna systems...
$292.03k - $343.57k
...the speed of life. Position Summary Gametime is seeking a Head of Applied Machine Learning to lead the development and application... ...well-defined modeling problems, and deliver production-ready solutions. A core focus of this role will be curation, including ranking,...Gametime United
San Francisco, CA11 days ago- ...processes powering Sales, Partnerships, and Account Management. You'll lead a tenured team, translate business needs into scalable solutions, and ship iteratively. Experience deploying AI in GTM, product-led growth, and strong stakeholder influence are essential for...
$315k - $380k
...role involves leading a globally distributed team that will impact sectors like education and global health by adopting advanced AI solutions. This position combines technical fluency with the ability to shape partnerships and deliver impactful results. The ideal...- ...expansion a matter of code, not geography. About the Role As a Head Account Management , you will serve as the primary architect... ..., identifying untapped opportunities for Unlimit’s acquiring solutions and delivering bespoke value that ensures our partners thrive...Local area
Unlimit
San Francisco, CAmore than 2 months ago - The Sei Foundation is seeking an innovative and strategic Head of Artificial Intelligence to spearhead the growth and integration of... ...scalable, secure, and decentralized artificial intelligence solutions on Sei.Responsibilities- Develop and expand Sei's AI vertical by...
- ...technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon... ...you on a path to exceptional career development and success. Head of Community Management at BairesDev We are seeking a Head of Community...Remote jobWork from homeWorldwide
- ...legacy ERPs and manual accounting processes with automation-driven solutions that simplify and accelerate finance workflows. In the past... ...lead with confidence. About the Role Campfire is looking for a Head of Demand Generation to own and drive our inbound marketing...
- We’re hiring a Head of Demand Generation to own Asana’s global pipeline engine. Lead the strategy, build, and optimize our full-funnel... ...platform or operating layer rather than a standalone point solution Data‑driven decision‑maker fluent in MQL‑to‑SQO conversion, pipeline...Shift work
$207k - $243k
We're hiring a Head of Global Campaigns to own Asana's global pipeline engine. Lead the strategy, build, and optimize our full-funnel... ...comprehensive platform or operating layer rather than a standalone point solution. What we’ll offer Our comprehensive compensation package plays...Work at officeLocal areaWork from homeWorldwideShift work- ...agentic AI experience design. You will shape next‑gen human‑AI collaboration through design, rapid prototyping, and advanced AI-enabled solution development. You will collaborate with AI/data experts, SMEs, and clients to shape transformative experiences balancing...
$207.7k - $281k
# Head of PricingHybrid - San FranciscoApply**Our Mission & Values:** At Drata, we help companies earn and keep the trust of their... ...else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency...Work at officeImmediate startWorldwideMonday to FridayFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Solutions. Be the first to apply!
Related searches
- head of architecture San Francisco, CA
- head of portfolio management San Francisco, CA
- head golf professional San Francisco, CA
- head coach San Francisco, CA
- head of seo San Francisco, CA
- head credit administration San Francisco, CA
- head San Francisco, CA
- head of rewards San Francisco, CA
- head of architecture
- head of ai