Administrative Patient Representative

Administrative Patient Representative

Join a dynamic healthcare team in the Southeastern U.S. region as an Administrative Patient Representative. This role ensures smooth patient flow through the clinic, accurate billing submissions, and meticulous maintenance of medical records. You will be responsible for scheduling patient visits, entering ICD-10 and CPT-4 codes, transcribing non-medical dictation, and timely report submissions.

Key Responsibilities

• Efficiently register patients and collect accurate information.
• Schedule appointments for initial and follow-up visits, coordinating with providers.
• Manage patient billing, including collecting payments and preparing daily cash reports.
• Order and schedule outside tests as requested by physicians.
• Enter coding data for patient activities and procedures daily.
• Transcribe non-medical dictation and submit billing invoices promptly.
• File, fax, and mail reports and records; compile monthly reports.
• Assist with supply inventory tracking and notify supervisors when reordering is needed.
• Serve as receptionist, greeting patients and answering phones in a professional manner.
• Support non-invasive medical procedures or act as a security observer when required.

Education

High school diploma or equivalent required. Business-related coursework is preferred.

Experience

1-2 years of clerical experience, preferably in a medical business office or a role involving significant public contact.

Skills and Abilities

• Familiarity with medical terminology and ICD-10/CPT-4 coding preferred.
• Proficient PC skills and typing speed of 45-55 words per minute.
• Strong organizational skills and ability to handle patients under stress with tact.
• Good verbal communication and auditory skills.
• Physical ability to lift, stoop, bend, kneel, and reach as needed.