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Director of Omnichannel Customer Experience & Programs

Los Angeles County Metropolitan Transportation Authority (CA)

The Los Angeles County Metropolitan Transportation Authority (CA) is seeking a Director for their Customer Programs and Services department. You will oversee customer service initiatives, manage technology integrations, and direct departmental operations. Ideal candidates will have leadership experience in high-level revenue programs, a Bachelor's degree, and strong project management skills. This role is key to enhancing the customer experience across Los Angeles County. #J-18808-Ljbffr Los Angeles County Metropolitan Transportation Authority (CA)

Vacancy posted 3 days ago
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