Billing Specialist

Billing/Accounting Assistant

Job Type: Full-time

Work Location: In person

Job Summary

We are seeking a detail-oriented and organized Billing/Accounting Assistant to join our team. The ideal candidate will support our finance department with office, administrative, billing, and accounting tasks to ensure accurate and efficient daily operations.

Responsibilities

• Process billing-related emails and verify freight loads for accuracy.
• Assist with tracking outstanding customer accounts and collections.
• Process and organize load paperwork to ensure accurate customer billing and carrier payments.
• Organize, review, and analyze invoice files and supporting documentation.
• Identify and resolve billing or load discrepancies by coordinating with relevant departments.
• Respond to customer billing inquiries via phone and email.
• Perform other related office and administrative duties as assigned.

Qualifications

• Proficiency in Microsoft Excel and Google Sheets.
• Strong attention to detail and basic accounting knowledge.
• Excellent verbal and written communication skills.
• Ability to work effectively both independently and as part of a team.
• Strong customer service skills, including handling phone and email inquiries and making collection calls.
• Strong analytical and problem-solving abilities.
• Dependable and punctual with a strong work ethic.
• Positive attitude and willingness to learn.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person