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Customer Care Team Lead - AI-Driven Support

Novanta Inc.

Novanta Inc. is seeking a Customer Care Supervisor in New York to lead a team of Customer Care Representatives supporting life sciences, medical, imaging, and automation applications. You will drive order management, issue resolution, and service excellence across the customer lifecycle, collaborating with Sales, Operations, Engineering, and Supply Chain. You're a hands-on leader who fosters accountability, continuous improvement, and talent development, leveraging AI-enabled tools to boost #J-18808-Ljbffr Novanta Inc.

Vacancy posted 2 days ago
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