Parts Advisor

Parts Advisor

Santa Monica, CA | Subaru | Trusted brand | Parts Counter | Shipping and receiving | Reynolds & Reynolds | Los Angeles | Veterans encouraged to apply | $19 - $23/hr

Is This You?

You're organized, accurate, and comfortable juggling counter requests, incoming shipments, and outgoing orders simultaneously

You have experience in automotive parts, shipping and receiving, or warehouse operations -- and you're ready to bring that background to a busy dealership parts department

You're physically capable and reliable -- this role requires both desk work and active warehouse duties throughout the shift

Who We Are

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

At Subaru of Santa Monica, the parts department supports a loyal, active guest base and a busy service operation. The Parts Advisor keeps that operation stocked, organized, and moving -- handling the counter, managing receiving and shipping, and making sure every technician and customer gets what they need without delay.

What You'll Do

Serve retail and internal customers at the counter and by phone -- providing accurate parts information, pricing, and availability with professionalism and efficiency

Assist service technicians and advisors with parts lookup, ordering, and timely delivery to keep the service department productive

Receive incoming parts shipments -- inspecting for accuracy and damage, checking against purchase orders, and processing inventory into the system

Prepare and ship outgoing parts orders -- packaging, labeling, and coordinating with carriers accurately and on time

Maintain bin organization, warehouse cleanliness, and inventory accuracy throughout the department

Process parts orders, returns, warranty claims, and core submissions accurately in Reynolds & Reynolds

Follow up on back-ordered and special-order parts -- communicating proactively with technicians and service advisors on status

Support additional parts department duties as needed to keep the operation running efficiently

What We're Looking For

Automotive parts counter or dealership experience preferred -- shipping, receiving, or warehouse backgrounds also strongly considered

Reynolds & Reynolds experience preferred -- familiarity with parts lookup and order processing in R&R is a significant advantage

Subaru or import brand parts experience a plus

Able to multitask effectively -- managing counter requests, phone inquiries, and warehouse duties simultaneously

Physically capable of lifting 50 lbs or more -- receiving, stocking, and shipping are active parts of this role

Detail-oriented and accurate -- parts transactions and inventory records need to be right every time

Clear communicator who works effectively with technicians, advisors, and customers

Valid driver's license with a clean driving record

What We Offer

$19 - $23/hr

Medical, dental, and vision insurance

Life insurance and supplemental coverage options

Paid time off and paid holidays

On-the-job training -- we'll develop your Subaru parts knowledge from day one

Career growth -- strong parts advisors grow into parts management and fixed ops leadership roles at Swickard

Employee vehicle purchase and service discounts

A team-oriented parts operation at one of the Westside's most established import dealerships

Why Subaru of Santa Monica

Subaru has one of the most loyal guest bases of any brand on the road -- owners care deeply about their vehicles and depend on a well-run parts department to keep them going

Santa Monica and the greater LA Westside represent a high-volume, import-friendly market with consistent parts demand

A role that combines counter work and warehouse operations -- active, varied, and never monotonous

Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- shape how we serve every customer, at the counter and in the warehouse

A supportive team environment where your accuracy, reliability, and hustle are recognized and rewarded

Subaru of Santa Monica's parts department is a fast-moving operation that depends on someone who can work the counter, manage the warehouse, and keep the service team stocked without missing a beat. It's a hands-on, active role with real variety -- and the right person will make an immediate impact.

If you're organized, physically capable, and ready to bring your parts or shipping experience to a busy import dealership -- we'd like to meet you.