Brand Sales Specialist - Technology Lifecycle Services (TLS) - US Public Market

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a Brand Sales Specialist for TLS E&S Field Sales, you will create demand and progress opportunities to close for Technology Lifecycle Services. This role involves promoting a range of services, including IBM Systems Infrastructure Services, IBM Z Expert Care, and Support Services for Multivendor (non-IBM) Hardware and Software products. Your primary responsibilities will include: • Develop Demand Opportunities: Create demand for Technology Lifecycle Services, including identifying potential clients and progressing opportunities to close. • Promote Services Portfolio: Promote a range of services, including IBM Systems Infrastructure Services, IBM Z Expert Care, and Support Services for Multivendor (non-IBM) Hardware and Software products, to clients and prospects. • Progress Sales Opportunities: Progress sales opportunities through the sales cycle, working to close deals and meet sales targets. • Deliver Solution Information: Provide information about Technology Lifecycle Services solutions to clients, helping them understand the value proposition and how it can meet their needs. • Collaborate with Clients: Work with clients to understand their needs and provide tailored solutions, ensuring effective delivery of Technology Lifecycle Services.

Required technical and professional expertise

• Technology Lifecycle Services Acumen: Experience with Technology Lifecycle Services, including IBM Systems Infrastructure Services, IBM Z Expert Care, and Support Services for Multivendor Hardware and Software, with the ability to identify and pursue new sales opportunities and tailor solutions to meet client needs.

• Multivendor Hardware and Software Support Knowledge: Familiarity with Support Services for Non-IBM Hardware and Software, enabling the development of effective sales strategies and solutions that cater to diverse client requirements.

• IBM Systems Infrastructure Expertise: Understanding of IBM Systems Infrastructure Services ,allowing for the creation of targeted sales efforts and solutions that address specific client needs and drive revenue growth

• Experience selling into SLED and/or Healthcare & Life Sciences accounts

Preferred technical and professional experience

• Familiarity with IT Services: Exposure to Technology Lifecycle Services, including IBM Systems Infrastructure Services, IBM Z Expert Care, and Support Services for Multivendor (non-IBM) Hardware and Software products, is beneficial.

• Understanding of Multivendor Support: Familiarity with multivendor infrastructure services, including support for Cisco products, Servers, Storage, Software, Network, and Security, is advantageous.

• Knowledge of Sales Tools: Exposure to sales tools and methodologies used to promote and sell Technology Lifecycle Services is desirable.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.