Commercial Line - Customer Service Representative

Job Description

Job Description

Commercial Insurance Customer Service Representative Jobs | Client Support & Sales Opportunity Now Hiring: Commercial Insurance Customer Service Representative

A growing insurance agency is seeking a Customer Service Representative to join its Commercial Lines Insurance Team . This is an excellent opportunity for individuals with customer service or sales experience who enjoy helping clients, solving problems, and building lasting professional relationships.

Whether you're experienced in insurance or looking to grow into the industry, this role offers the opportunity to develop valuable skills in commercial insurance, account management, customer service, and sales support. Training and insurance licensing assistance may be available for qualified candidates.

Customer Service Representative Responsibilities

As a Commercial Insurance Customer Service Representative, you will play an important role in supporting clients and maintaining strong customer relationships.

Key Duties Include:

• Assist clients with policy changes, account updates, and insurance documentation
• Answer customer questions and resolve issues promptly and professionally
• Provide exceptional client service through ongoing communication and follow-up
• Build and maintain strong relationships with commercial insurance clients
• Identify customer needs and support agency sales opportunities
• Process account changes and maintain accurate customer records
• Assist with day-to-day account servicing and administrative tasks
• Support commercial insurance account management activities

Qualifications Preferred Skills and Experience:

• Previous customer service experience required
• Sales experience preferred
• Strong computer and data entry skills
• Excellent communication and interpersonal abilities
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Self-motivated, dependable, and team-oriented attitude
• Insurance industry experience is a plus
• Property & Casualty (P&C) License preferred but not required
• Willingness to learn insurance products, policies, and procedures

Why Consider This Insurance Customer Service Position?

• Opportunity to build a career in the insurance industry
• Work with commercial insurance accounts and business clients
• Training and licensing support may be available
• Develop customer service, account management, and sales skills
• Professional office environment
• Growth and advancement opportunities
• Supportive team atmosphere
• Stable and in-demand career field\

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