Upper School Operations Assistant

Packer seeks an Upper School Operations Assistant to support the daily operations of the Upper School and help ensure an organized, welcoming, and responsive experience for students, families, and faculty. This is a high-energy, fast-paced work environment. As this individual must respond to a wide range of circumstances, many of them unforeseen, it is essential that they be energetic, patient, flexible, empathetic, and self-starting, with the ability to anticipate needs, troubleshoot problems, and manage multiple priorities effectively. Given the importance of this role in creating a positive experience for students and families, the person in this position should enjoy working with adolescents and be committed to fostering a welcoming, responsive, and well-organized environment. This full-time, ten-month position reports to the Upper School Administrative & Communications Coordinator, with day-to-day collaboration with the Dean of Student Life and Leadership. Responsibilities include Student Attendance and Phone Management: Manage daily student attendance reporting for the Upper School. Coordinate attendance updates related to substitute teachers, field trips, and other special circumstances. Manage the process for early dismissals, including athletic events and individual requests. Communicate with faculty daily to ensure timely, accurate classroom attendance. Oversee the collection and distribution of student cell phones in accordance with school policies. Transportation and Logistics: Prepare Omnicards and maintain associated spreadsheets. Coordinate and distribute subway passes for field trips and other approved school activities. Administrative Support: Provide administrative support for major Upper School events, including Curriculum Night, Graduation, and First Day activities. Support the Domestic Symposium program by managing attendance, transportation passes, budget spreadsheets, scheduling, and other administrative needs as directed by the Domestic Symposium Coordinator. Provide administrative support for student life programs and events as directed by the Dean of Student Life and Leadership. Office Operations: Manage office supplies and maintain the organization and appearance of the Upper School office. Oversee locker assignments and maintain the lost-and-found system. Contribute to the smooth functioning of the Upper School office and perform other related duties as assigned. Requirements: Administrative experience required; experience in a school setting preferred. Strong organizational skills and attention to detail. Ability to manage multiple priorities and work effectively in a fast-paced environment. Excellent interpersonal, communication, and customer service skills. Proficiency with spreadsheets, databases, and Google Workspace applications. Demonstrated ability to work collaboratively and maintain confidentiality. Reasonable Accommodations: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Packer's values and vision of educational excellence include embracing diversity, fostering community, nurturing a sense of belonging, and ensuring all learners are valued and challenged. We actively embrace the diversity of New York City and seek employees who share Packer’s values of equity, inclusion, and belonging, and who wish to learn from the experiences and perspectives of others. We strongly encourage applications from candidates whose backgrounds and perspectives may be underrepresented. The Packer Collegiate Institute does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national and ethnic origin, ancestry, age, marital status, disability, or any other characteristic protected by law. This policy applies to, but is not limited to, educational policies, admission, financial aid, hiring and employment practices, use of school facilities, athletics, and other school-administered programs. Salaries are determined based on a scale reflecting years of teaching experience and level of education.