Dialysis Program Manager Registered Nurse - RN

Purpose and Scope Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. Principal Duties and Responsibilities Manages operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. Directs activities related to the area’s strategic plans, goals, and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards. Collaborates with operations leaders, market development, in‑center leadership, and patient education and quality teams to promote home therapies growth in assigned programs. Responsible for profit and loss management of the assigned program, ensuring optimal performance of program operations to achieve or exceed budgets and key performance indicators. Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End‑Stage Renal Disease (ESRD). Oversees patient and caregiver readiness and ability to perform dialysis treatments at home, assessments of the environment for suitability, and training of patients and caregivers on safe operation and preventative maintenance of equipment. Manages patient experience efforts by supporting company patient satisfaction initiatives and encouraging adherence to company values and patient experience drivers. Ensures competency of staff in the operation of all home dialysis therapy‑related equipment, including troubleshooting equipment problems with patients via telephone and maintaining appropriate staff licensures and CPR certifications. Responsible for management of program supplies, equipment tracking, and ensuring timely replenishment of orders. Directs activities related to Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management, and patient training success. Directs data entry activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status, and other treatment‑related data into systems. Ensures regulatory, compliance, and audit activities are accomplished on time. Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives. Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations. Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters. Performs other related duties as assigned, including focus on one or more departments or locations as needed. Physical Demands and Working Conditions The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. The position involves heavy lifting and moving of patients, assisting with ambulation, and operating equipment varying in complexity. Employees may be required to move machines and equipment up to 200 lbs. with assistance or two‑person assist programs, and lift chemical and water solutions of up to 30 lbs. up as high as five feet. Frequent, prolonged periods of standing and walking are required, as well as bending over. The employee must pass the Ishihara Color Blindness test, although failure does not preclude employment if reasonable accommodations can be made. Up to 25% of the time may be spent traveling between assigned facilities and other regional locations, and travel to regional, Business Unit, and Corporate meetings may also be required. Supervision Responsible for the direct supervision of various levels of Home Therapies staff. Education Graduate of an accredited School of Nursing (R.N.) with advanced education preferred. Current appropriate state licensure required. Experience and Required Skills Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience. Three or more years of supervisory or project/program management experience preferred. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure delivery of maximum quality care to all patients. Demonstrated leadership competencies and skills, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivation of employees, performance management, and decision making. Successful completion of CPR Certification with maintenance as required. Equal Employment Opportunity Statement Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non‑merit‑based factors. #J-18808-Ljbffr