Customer Service - Front Desk

Planet Fitness

Customer Service Representative Job Summary: Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities include greeting potential members, handling front desk tasks, assisting in member services, and maintaining club cleanliness. Essential Behavior Requirements include customer service, listening, problem solving, diplomacy, and communication. Minimum qualifications include honesty, strong customer service skills, and basic computer proficiency. Physical demands include standing and walking at least 75% of the shift, talking in person or on the phone at least 75% of the shift, and lifting to 50 lbs. less than 30% of the time. Benefits include flexible schedule, free uniforms, opportunity for advancement, training & development, wellness resources, dental insurance, employee discounts, and health insurance. Join the team at Planet Fitness, where we are committed to providing an affordable, high-quality fitness experience. We are always looking for talented individuals to join our team and help shape the future of our brand.

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Vacancy posted 3 days ago

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