PATIENT FOOD SERVICES MANAGER I

Morrison Healthcare Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, leveraging culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually. Salary: 80,000 - 95,000 / year based on experience Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training Pay Grade: 14 Job Summary We are seeking a Patient Services Manager to lead our Patient Services team in an acute care setting. Key Responsibilities Oversee patient services operations, including tray line, tray delivery staff, patient experience, and service recovery (average census: 600) Establish goals and manage the implementation of patient food service programs based on medical direction and patient population needs Hire, train, coach, and develop patient services team members Ensure compliance with dietary restrictions, special diets, and physician orders while maintaining patient satisfaction and preferences Drive patient satisfaction by leading service initiatives and ensuring team alignment with performance goals Maintain compliance with all regulatory standards, including federal, state, and accrediting agencies, as well as HIPAA and patient rights policies Participate in and/or lead patient satisfaction initiatives, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs Qualifications Associate degree with at least one (1) year of experience in food service or a related field, or a bachelor’s degree in food service management, nutrition, or a related discipline Certified Dietary Manager (CDM), Registered Diet Technician (RDT), or Registered Dietitian (RD) preferred Minimum of one (1) year of food service management experience, preferably in an acute care environment ServSafe certification preferred Proficiency in Microsoft Office, electronic medical records (EMR), and diet office systems This role requires strong leadership, attention to detail, and a commitment to delivering high- quality patient-centered service. Benefits Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Equal Employment Opportunity Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. #J-18808-Ljbffr