Office Manager

Office Manager

At Panorama Eyecare, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together!

As an Office Manager at Panorama Eyecare, you will play a pivotal role in our mission to deliver the best eyecare. You'll be part of a collaborative team that values Partnership, Engagement, Excellence, and Stewardship. Together, we create an environment where mutual respect is at the forefront, equipping you with the tools, training, and empowerment necessary to excel in your role.

The Office Manager will contribute to the fulfillment of Panorama Eyecare's mission statement by making appointments, greeting and checking patients in and out for each doctor in a friendly, organized and efficient manner. They are also responsible for facilitating smooth patient flow within the office by following established office guidelines and serving as a general information source for patients. This position will serve as a leader for all aspects of operations at this location including, front office, clinical, and optical.

Responsibilities:

• Maintains the goal of providing the highest level of customer service to patients.
• Verifies patient information and confirms insurance information and referral status/authorizations.
• Obtains and retains knowledge of insurance company participation and requirements.
• Registers patients correctly and completely in computer, providing consistency for patient listing and billing information.
• Answers general questions for patients following established guidelines.
• Schedules in-office appointments
• Maintains awareness of schedule and problem solves when needed.
• Collects payments from patients and correctly balances all collected monies against receipts.
• Answers questions regarding insurance billing and office financial policies.
• Submits all invoices in a timely manner to accounts payable.
• Assists clinic with basic patient work up including vision, HPI, IOP, and Diagnostic testing
• Assists optical with contact lens ordering and dispensing glasses.
• Identifies equipment needs and coordinates repairs as needed
• Ensures confidentiality of medical records and patient information.
• Highlights areas of concern in efficiency at the front desk and works with the Business Department Manager to resolve these issues.
• Assists with coaching, onboarding, training, and performance evaluations when needed
• Maintains adequate stock of office/clinical supplies and requisition when needed.
• Manages and oversees office staff schedule for assigned location.
• Manages time & labor reporting and time off requests for all direct reports.
• Other duties as assigned.

Requirements:

• High school diploma or GED. Bachelor's Degree in Healthcare Administration, Business Administration, or related field preferred.
• Previous experience in ophthalmology with the use of electronic health records preferred.
• Previous leadership experience required.

Works at our clinic location at 20/20 Vision Center: 3501 S Shields St, Fort Collins, CO 80526 and Windsor Eye Clinic: 515 Main St, Windsor, CO 80550.

This is a Full-Time Position. Compensation for this role will be $26.00 - $34.38/hour based on experience/certification.

At Panorama Eyecare, we care about our employee's ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow.

Our Employee Perks:

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company Paid Optical Allowance
• Company Paid Routine Eye Care
• Short Term and Long-Term Disability Insurances
• Educational Allowance
• Generous Paid Holiday Program
• 401K With Company Match

Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape.

Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.