Media Manager

Media Manager Location: Chicago, IL - Hybrid 3x a week in office Our client offers digital commerce solutions that accelerate growth across all major digital marketplaces for the world's leading brands. They give their clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, they offer a career with real impact, endless growth opportunities and the support you need to be the best you can be. The Opportunity We're looking for an eCommerce Media Manager to join the team as part of the Client Services function. Media Managers are able to handle client relationships and serve as the "face" of the company in a lead role. They will handle complex clients and issues and bring proactive strategies to the table to help grow sales. Successful Media Managers are able to effectively communicate at senior levels and have a proven track record of solving complex Amazon challenges. They should demonstrate exceptional skill at driving business growth and influencing strategic change. The Media Manager will be creating, monitoring, and tracking online marketing campaigns on Amazon as well as new emerging platforms. This includes Search and Display campaigns across the network of platforms. The Media Manager will successfully be able to manage large, complex clients independently and lead day to day client engagement around eCommerce media performance and strategy. They will drive the client calls and monitor campaign activity against approved budgets. The Media Manager will act as a partner for clients and consult with them around investment levels, product assortment and media backing while highlighting opportunity onsite for the client and helping to rectify any potential issues that may arise. The ultimate goal for this role is to provide best in class service while helping to grow the clients' business and promote the value and philosophies the company brings. As a more senior member of the media team, you will also be tasked with working with Media Specialists and helping develop them as they progress in their careers. What You Will Do: Lead daily client engagements and drive strategy discussions Help client to plan and develop a budget and then deliver campaigns according to KPIs agreed to with the client Provide guidance on product optimizations to ensure campaigns are set up for success Managing keyword selection and optimum bid levels across available advertising options Develop and manage daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns Establish key metric reports, track progress and trends, and effectively communicate campaign results and insights Create, test, measure and analyze customer shopping and purchasing behavior for improved outcomes Manage promotional planning calendar for client campaigns Drive the strategy discussions with the clients and lead the bi-weekly client calls Develop Specialists in their pursuit to move into a "Media Manager" role Check budget pacing daily Review search and display campaign activity daily but provide analysis on a weekly and monthly basis Educate clients on Best in Class strategy Keep a pulse and opinion on industry news- translating macro trends into tailored recommendations and actions for clients Work with teams to identify new opportunities for clients under management Work with teams to quickly identify and resolve any client issues Travel may be required, based on clients needs Who You Are: 4 years of account management experience Digital marketing, financial/quantitative analytics experience Strong analytical skills, with adequate knowledge of Microsoft Excel - pivot tables and 'VLOOKUP' Detail-oriented, good project management and organizational skills with the ability to work on tight deadlines Proven experience in digital marketing and advertising, with a focus on Amazon's advertising platforms Experience in developing, managing, and analyzing online promotion campaigns Possess strong interpersonal, presentation, and communication skills Innovative, scrappy, and independent thinker with the ability to influence using data Ability to thrive in dynamic and demanding situations with minimum supervision #J-18808-Ljbffr