Receptionist

Receptionist at PrizePicks

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 550 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together?

As the Receptionist at PrizePicks, you will be the face of our organization, responsible for creating a warm, professional, and secure first impression. In this role, you will manage front desk operations, support day-to-day office needs, and help bring our in-office events to life, including occasional on-site, day-of support outside standard hours. This position is in-office, at the reception desk, five days a week.

What You'll Do:

• Access Control Monitor and manage entry to the facility and verify visitor credentials in alignment with building and company security protocols. Ensure that everyone who enters the building is authorized to be there. Be able to approach anyone who is not an employee and does not have the necessary credentials to stop and register for their visit.
• Visitor Management Greet and assist guests, new hires, employees, and vendors, ensuring a seamless and welcoming experience from arrival to departure. Be the resident expert of our office space and be able to answer frequently asked questions. Ensure that guests connect with their hosts. Assist with vendors signing in and connecting them with the correct point of contact.
• System Administration Manage guest check-ins using the Envoy system. Use the Prism system to communicate with building security and submit facility-related requests. Assist contractors, new hires, and guests with access needs.
• Emergency Response Act as the first line of response in emergency situations, following company procedures to maintain safety and coordinate with the security team.
• Mail & Shipping Management Receive, sort, and distribute incoming mail and packages. Prepare and coordinate outgoing shipments and drop-offs as needed.
• Office Administration Support day-to-day office operations, including supply and inventory ordering, vendor and facilities coordination, meeting room upkeep, ad hoc scheduling needs, and other general office administrative tasks as needed.
• Event Support Assist with the planning and day-of execution of in-office events and offsites, including room setup, vendor check-in, catering coordination, and on-site troubleshooting. Occasional evening or weekend on-site support is required for events, compensated as overtime in line with PrizePicks policy.
• Collaboration with Security Personnel Maintain communication with building and internal security teams to ensure a secure environment.
• Customer Service Excellence Represent PrizePicks' culture with professionalism and enthusiasm in every interaction. Ensure content on lobby monitors is updated daily. Ensure the lobby area is presentable, tidy, free of clutter and safety hazards, and submit work orders as needed.

What You Have:

• 2-3+ years of experience in a receptionist, administrative, or front office role.
• Experience working in a high-security environment is a plus.
• Event coordination or hospitality experience is a plus.
• Proficient with front desk systems such as Envoy and Prism or similar platforms.
• Strong communication and interpersonal skills.
• Exceptional organizational and multitasking abilities.
• Proficient using Slack and Google products.
• Calm and confident under pressure with a proactive approach to problem-solving.
• Passionate about people, culture, and creating a positive work environment.
• Willing and able to work occasional evenings or weekends on-site to support company events.
• Capable of lifting and transporting up to 20 pounds, including office equipment, packages, or event setup supplies, as required.

Where You'll Live:

• This is an on-site position requiring the employee to work full-time from our PrizePicks headquarters in Atlanta.

Working at PrizePicks:

The typical salary range for this position is $40,000 to $60,000 At PrizePicks, we consider your role, level, and where you'll be working when determining our salary ranges. The compensation info you see on our job postings gives you an idea of the starting pay range for the position. Your actual pay within that range will depend on your specific work location, as well as your skills, experience, and education. Your recruiter will be happy to chat more about the specific pay range for your location and how we arrived at it during the hiring process.

This application period will remain open for 30 days. We're committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting.

Benefits You'll Receive:

• Company-subsidized medical, dental, & vision plans
• 401(k) plan with company match
• Annual bonus
• Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
• Generous paid leave programs, including 16-week paid parental leave and disability benefits
• Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
• Company-wide in-person events and team outings
• Lifestyle enhancement program
• Company equipment provided (Windows & Mac options)
• Annual performance reviews with opportunities for growth and career development

You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.