Director of Data Center & Site Operations

Director of Data Center & Site Operations Location: Remote or Onsite (Pleasanton, CA, Marshfield, MO, Odessa, TX or Orangeburg, SC) Reporting to: VP of Tech & DC Operations At STN , we don't just adapt to the digital future, we engineer it. Our mission is to help organizations thrive in a rapidly evolving technology landscape through strategic insight, cutting-edge solutions, and a security-first mindset. We provide end-to-end services spanning cloud consulting, AI infrastructure, and enterprise security, enabling secure, scalable, and future-ready transformation. As trusted advisors, we align IT investments with business outcomes that drive performance and growth, starting with deep strategic engagement and delivering tailored solutions built for long-term impact. Our approach is innovation-led and rooted in cybersecurity, with a focus on leveraging the right technologies to solve real-world challenges. We invest in our people and foster a culture of growth, inclusion, and purpose because we believe empowered teams build transformative technology. Overview The Data Center & Site Operations Manager is responsible for leading physical infrastructure delivery and ongoing operational readiness across global data center environments. This role bridges the gap between initial build-out and lifecycle management, overseeing Day 1 rack-and-stack deployment execution and governing steady-state Day 2 activities—including infrastructure scaling, hardware expansions, migrations, break-fix governance, and continuous operational optimizations. The ideal candidate combines strong program management, deployment operations expertise, vendor coordination, and cross-functional leadership to ensure high availability, operational consistency, and scalable deployment execution across multiple regions. Key Responsibilities Global Deployment Operations Partner with architecture, engineering, and capacity teams to plan and execute Day 1 infrastructure deployments, ensuring hardware delivery, physical layout, rack-and-stack, and initial cabling meet global design standards. Lead Day 2 deployment activities across global data center sites including expansions, refreshes, migrations, retrofits, and operational upgrades. Coordinate deployment execution for compute, storage, networking, cabling, and infrastructure changes. Manage deployment schedules, implementation timelines, and resource planning across multiple concurrent projects. Drive operational readiness and turnover from construction/build teams into live operations environments. Oversee change implementation while minimizing operational risk and service disruption. Program & Project Management Develop deployment roadmaps, execution plans, and operational milestones spanning Day 1 build-out and Day 2 steady-state activities. Track deployment KPIs, timelines, budgets, and vendor performance metrics. Manage risks, escalations, dependencies, and issue resolution throughout deployment lifecycle. Ensure alignment between engineering, operations, logistics, and site teams. Provide executive-level reporting on deployment progress, capacity readiness, and operational impacts. Operational Excellence Establish and improve standardized deployment processes, SOPs, and operational playbooks for both Day 1 build-out and Day 2 steady-state execution. Drive continuous improvement initiatives focused on efficiency, quality, and deployment velocity. Ensure compliance with operational standards, safety requirements, and change management policies. Support incident response coordination for deployment-related operational issues. Partner with capacity planning and infrastructure teams to support scaling strategies. Site Operations Leadership Oversee site-level operational functions including: Superintendent / General Manager leadership Site Operations Managers Site Administration EHS / Safety programs and compliance Inventory coordination and planning with logistics partner teams. Ensure coordination between deployment activities and ongoing site operations teams to maintain operational continuity, safety, and service availability. Drive alignment across facilities, security, logistics, and operational stakeholders to support scalable global site operations. Vendor & Stakeholder Management Manage third-party deployment vendors, integrators, and logistics providers. Coordinate with global site operations, engineering, network, facilities, and supply chain teams. Facilitate deployment readiness reviews and stakeholder communications. Ensure vendor SLAs and deployment quality standards are met consistently. Capacity & Lifecycle Management Support infrastructure lifecycle management including refreshes, decommissions, and hardware replacement programs. Coordinate deployment sequencing and operational validation for lifecycle refresh and replacement activities. Assist with forecasting deployment capacity needs and regional operational requirements. Ensure inventory accuracy and deployment asset tracking. Experience & Qualifications Required Bachelor’s degree in Engineering, Information Technology, Operations Management, or related field (or equivalent experience). 7+ years of experience in data center operations, infrastructure deployment, technical program management, or related field. Experience managing large-scale global infrastructure deployment programs. Hands‑on experience with Day 1 site build‑out and rack‑and‑stack execution, including turnover from construction into live operations. Strong understanding of data center infrastructure including: Compute/server deployments Network infrastructure Cabling systems Power/cooling dependencies Hardware lifecycle management Experience with change management and operational governance processes. Proven ability to manage cross-functional global teams and vendors. Strong project/program management skills with experience managing multiple priorities simultaneously. Preferred Experience in hyperscale or enterprise data center environments. PMP, PRINCE2, ITIL, or related certifications. Familiarity with DCIM tools, ticketing systems, and deployment tracking platforms. Experience with automation and deployment optimization initiatives. Knowledge of capacity management and operational analytics. Strong understanding of service availability and operational risk management. Compensation Full-Time, Exempt $160,000-$220,000/year, DOE Benefits Health Coverage – Medical, Dental & Vision FSA Health and Dependent Care available 401(k) Plan Unlimited Paid Time Off (PTO) Observed Holidays Paid Cell Phone Allowance Collaborative, growth-driven culture Candidates must be U.S. Citizens or Permanent Residents. We are unable to provide sponsorship at this time. Employment is contingent upon the successful completion of a background check and reference verification. All applicants must be authorized to work in the United States on a full-time basis. #J-18808-Ljbffr STN, Inc.