B2B Credit and Collections Specialist (ID# 5261)

Job Description

B2B Credit & Collections Specialist

Location: Westbury, NY

Job Type: Perm

Work Schedule: Fully Onsite, Monday–Friday

Permanent Salary: $60,000–$65,000 per year

About the Opportunity

We are partnering with a growing company in Garden City, NY that is seeking an experienced B2B Credit & Collections Specialist for a temp-to-permanent opportunity.

This is an excellent opportunity for a strong credit and collections professional who has experience managing a commercial customer portfolio, resolving outstanding balances, and driving timely payments. Construction industry experience is a major plus.

Responsibilities

\n
• Manage a portfolio of B2B customer accounts and oversee the full collections process
\n
• Monitor accounts receivable aging and prioritize collection activity
\n
• Handle 30, 60, 90, and 120+ day past-due accounts
\n
• Make collection calls and communicate with customers regarding outstanding balances
\n
• Negotiate payment arrangements and resolve account discrepancies
\n
• Escalate delinquent accounts when appropriate
\n
• Research and resolve billing, payment, and account issues
\n
• Maintain accurate and up-to-date customer account records
\n
• Work closely with internal teams including Accounting, Sales, and Customer Service
\n
• Prepare and analyze aging reports and collection metrics
\n
• Use Excel to track, analyze, and report on accounts receivable activity
\n

Qualifications

\n
• 3+ years of B2B credit and collections experience
\n
• Strong understanding of commercial accounts receivable and credit processes
\n
• Experience working with aging reports and collection escalations
\n
• Proven experience collecting on accounts that are 30/60/90/120+ days past due
\n
• Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP
\n
• Excellent verbal and written communication skills
\n
• Strong negotiation and problem-solving abilities
\n
• Ability to manage multiple accounts and prioritize effectively
\n
• Professional, persistent, and customer-focused approach
\n

Preferred Qualifications

\n
• Construction industry experience strongly preferred, not required
\n
• Experience working with high-volume B2B accounts
\n
• Experience with credit analysis, account reconciliation, and dispute resolution
\n

BENEFITS

We offer eligible employees competitive pay and access to a range of benefits and support programs based on assignment type, schedule, length of employment, and eligibility requirements, including medical, dental, vision, prescription coverage, short-term disability, 401(k), employee assistance, childcare assistance, discounts, paid holidays, and longevity bonuses. Depending on the benefit, cost may be paid by the Company, the employee, or shared between both.

EOE:

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.