Assistant Banquet Sales/Operation Manager

Assistant Sales and Operations Manager

The Sapphire Grand is seeking an Assistant Sales and Operations Manager to support banquet sales and daily event operations. You will assist with client communication, event planning, and coordination between sales, kitchen, and service teams. Your focus is to ensure smooth event execution and maintain high service standards.

Key Responsibilities

• Respond to client inquiries and assist with event bookings
• Conduct venue tours and present banquet packages
• Assist in preparing proposals, contracts, and banquet event orders
• Maintain communication with clients throughout the planning process
• Support the sales team in securing new bookings

• Assist with event timelines and planning details
• Coordinate with kitchen, service staff, and vendors
• Ensure banquet rooms are prepared according to event requirements
• Confirm final guest counts and event schedules with clients

• Oversee event setup, service flow, and breakdown
• Monitor service quality and guest satisfaction
• Assist in managing banquet staff and event teams
• Resolve operational issues during events

• Maintain event records in booking systems
• Assist with payment tracking and client documentation
• Prepare event reports and operational updates

Qualifications

• 1 to 3 years experience in hospitality, banquet sales, or event coordination
• Strong communication and customer service skills
• Ability to multitask in a fast paced environment
• Strong organizational skills and attention to detail
• Ability to work evenings, weekends, and event days

Work Schedule

• Full time position
• Evening and weekend availability required based on event schedule

Benefits

• Competitive hourly wage plus tips.
• Flexible scheduling.
• Opportunities for advancement within the company.
• Training and development opportunities.
• Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire)

Compensation: $23.00 - $27.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Sapphire Grand is a special venue designed to host all the major celebrations of life and make them memorable. No event is out of our scope; we host a variety of personal, social and corporate gatherings. Our event planners and kitchen staff (led by an expert chef) strive to understand your vision to give our guests the kind of celebration they seek. We take each event as a challenge, tapping into our years of event planning experience and creative mindset to make your day a success. With our detail-oriented approach, our guests can enjoy the occasion stress-free. The focus of the entire team is always on serving fresh & intriguing food along with great service so that our customers look forward to their next event at The Sapphire Grand.