Staffing Manager

OmniForce Solutions

Job Description

The Operations Manager is responsible for overseeing the core back-office operations that support the MSP framework. This includes managing onboarding/offboarding processes, benefit administration, payroll functions, state registrations, unemployment administration, and systems oversight. This leadership role ensures operational excellence, regulatory compliance, and seamless staffing lifecycle execution across all projects.

Key Responsibilities:

Lead and refine onboarding and offboarding processes, ensuring regulatory and client compliance
Administer benefits enrollment and serve as point of escalation for benefits-related inquiries
Oversee timesheet reconciliation and payroll processing in coordination with MSP Manager
Manage state registration requirements for multistate employment compliance
Administer unemployment claims and related documentation
Supervise the use and integration of Job Diva and Smartsheets to optimize program operations
Coordinate billing and invoicing activities for staffing placements
Act as key support for internal HR systems and infrastructure
Serve as the technology liaison between Flash Point Staffing and the IT Shared Services team, supporting system access, data integrations, troubleshooting, and process improvements across workforce platforms

Qualifications:

Minimum 7 years in operations or workforce administration; MSP or staffing agency background strongly preferred
Proficient in HR/payroll systems, including Job Diva and Smartsheets
High attention to detail with a strong ability to manage compliance requirements across states
Proven leadership and cross-functional coordination skills

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Vacancy posted 3 hours ago

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