Customer Service Representative (Level III)

Are you a customer-focused professional who excels at helping others navigate their healthcare benefits? We are looking for dedicated individuals to join our team in supporting consumers with employer-sponsored Health Savings Accounts (HSAs). In this role, you will serve as a trusted guide, providing clear information and resolving everyday inquiries—from helping clients file claims and reset passwords to reissuing debit cards and locating key account statements. If you bring scommunication skills and a passion for deliver top-tier service, we would love to connect with you!

salary: $20.99 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

ONSITE ROLE 

Training Hours – Monday through Friday 6am -2:30pm MST – Will follow schedule selected at offer time, once training is completed







SHIFTS are listed in MST-

• Mon–Fri: 7:00 AM – 3:30 PM

• Mon–Fri: 8:00 AM – 4:30 PM

• Mon–Fri: 9:00 AM – 5:30 PM

• Mon–Fri: 9:30 AM – 6:00 PM

• Mon–Fri: 11:30 AM – 8:00 PM

Health Benefits Solutions serves consumers with Health Savings Accounts offered as part of employer sponsored benefit plans. Provides consumers with clear information on their accounts and guides them through various inquiries, including, but not limited to filing a claim, ordering debit cards, password resets, suspending lost/stolen cards, and locating statements.

• 2+ years of call center experience required

• Ability to multitask and navigate multiple screens efficiently

• Must be able to complete onsite training via Webex

Skills

• Active Listening
• Telephone Etiquette
• Client Service
• Customer Relations
• Basic Computer Skills
• Call Center Support

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.