Business Systems Analyst specializing in Fiserv Financial Crime Risk Management (FCRM)

Business Systems Analyst specializing in Fiserv Financial Crime Risk Management (FCRM)

Location - Plano TX

Business Systems Analyst specializing in Fiserv Financial Crime Risk Management (FCRM), responsible for gathering, analyzing, and documenting business and technical requirements to support fraud, risk, compliance, and regulatory technology initiatives. I work closely with business stakeholders, risk teams, and technology partners to design and implement effective fraud management solutions within the Fiserv FCRM platform. My responsibilities include documenting workflows, data mappings, system configurations, and technical specifications; creating detailed user stories and acceptance criteria in Jira; and supporting the full product lifecycle from requirements analysis through design, development, testing, deployment, and post implementation support. I leverage advanced MS SQL and ETL expertise to analyze and transform data, develop insightful Power BI dashboards and reports for fraud monitoring and decision making, and create PowerShell automation scripts to improve operational efficiency. Additionally, I facilitate user acceptance testing (UAT), validate fraud technology solutions, and ensure alignment between business objectives, compliance requirements, and system capabilities. Experience with JSON and Python further enhances my ability to support integrations, automation, and data driven solutions within the Fraud Factory ecosystem.

The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at View email address on us.fitly.work ."