Logistics, Inventory & After-Sales Jewelry Coordinator (New York)

Logistics, Inventory & After-Sales Coordinator

New York, NY — Full-Time, On-Site

About CADAR

CADAR is a modern luxury jewelry house based in New York, recognized for its innovative design language, exceptional craftsmanship, and contemporary interpretation of 18k gold jewelry. Founded in 2015, the brand creates sculptural fine jewelry inspired by light, movement, and emotion, with every piece handcrafted by master artisans in Italy and New York.

CADAR is seeking an experienced Logistics, Inventory & After-Sales Coordinator to oversee inventory operations, logistics coordination, and after-sales processes across the business.

This role is ideal for a highly organized and detail-oriented professional with at least 3 to 5 years of experience managing inventory and operational logistics within a luxury environment. Experience in fine jewelry, luxury fashion, watches, accessories, or high-value products is strongly preferred.

The position combines hands-on operational execution with analytical inventory oversight and requires a strong understanding of stock accuracy, product handling, ERP systems, and luxury operational standards.

Key Responsibilities

1. Inventory Reception & Quality Control

• Receive incoming merchandise, finished products, and components from suppliers and manufacturers.
• Perform detailed physical and administrative receiving checks, including quantities, references, purchase orders, and product compliance.
• Conduct quality control inspections according to CADAR standards and escalate any discrepancies or defects when necessary.
• Ensure accurate product identification, tagging, and ERP registration.

2. Inventory Organization & Stock Management

• Maintain secure, organized, and traceable inventory storage across all product categories.
• Ensure proper handling procedures for high-value luxury jewelry and delicate materials.
• Manage stock locations and maintain accurate inventory traceability within ERP systems.
• Implement operational best practices to optimize organization, accessibility, and efficiency.

3 . Logistics & Order Fulfillment

• Prepare and verify orders for boutique transfers, client deliveries, wholesale shipments, and internal operations.
• Ensure accuracy across picking, packing, labeling, and shipping documentation.
• Coordinate domestic and international shipments with logistics partners and monitor delivery follow-up when required.
• Maintain packaging and presentation standards aligned with the CADAR luxury experience.

4 . Inventory Control & Reporting

• Maintain full ownership of stock accuracy and inventory integrity.
• Execute periodic inventory counts and cycle counts.
• Investigate discrepancies and implement corrective measures.
• Monitor inventory movements and maintain real-time system updates.
• Track inventory KPIs including stock accuracy, aging, and turnover.

5 . After-Sales Operations

• Coordinate all physical flows related to repairs, returns, exchanges, and after-sales services.
• Track items sent to workshops, suppliers, or repair partners and ensure timely follow-up.
• Maintain accurate records and timelines for all after-sales activity.
• Collaborate closely with customer service, production, retail, and wholesale teams.

Candidate Profile

Experience

• Minimum 3 to 5 years of experience in inventory management, logistics, warehouse operations, or supply chain coordination within a luxury environment.
• Experience in fine jewelry, luxury fashion, watches, accessories, or high-value goods strongly preferred.

Technical Skills

• Strong understanding of inventory control and stock management principles.
• Experience working with ERP and inventory management systems (Odoo experience is a plus).
• Advanced organizational skills and exceptional attention to detail.
• Proficiency in Excel and inventory reporting tools preferred.

Personal Qualities

• Highly reliable, organized, and accountable.
• Strong sense of ownership and operational rigor.
• Ability to balance hands-on execution with analytical thinking.
• Discretion and professionalism when handling high-value merchandise.
• Collaborative team player with excellent communication skills.

Benefits Include:

• Medical, dental, vision, life, and disability insurance fully covered by the company

• 401(k) employer match