Bilingual Onsite Supervisor

Bilingual Onsite SupervisorSurge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions.The Bilingual Onsite Supervisor is primarily responsible for effectively meeting the temporary help and/or training needs of a major Surge client. Specifically, the individual in this position:1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs2) develops and retains business by providing outstanding customer service3) performs a variety of administrative tasks that support the overall mission of quality service and performance. Additionally, the On-Site Supervisor may supervise one or more On-site Staffing Specialists.Work Hours: Monday to Friday 8am-5pmMust be able to speak, read, and write fluent Spanish and EnglishPrimary Functions and Responsibilities:Effectively meeting the temporary help and/or training needs of a major SURGE ClientDelivers high quality service to the customer and temporary employeesDevelops and retains business by providing outstanding customer servicePerforms a variety of administrative tasksMonitor attendance of employeesProcess and assist with Workers Compensation claimsReconcile invoices from all vendorsOther duties as assignedQualifications and Skills:High School diploma requiredProven leadership/success in a previous managerial roleExceptional customer service skills and the ability to build/enhance successful business partnershipsMinimum 1-2 years experience in a supervisory role or 3-5 years in customer service experienceMust have great communication and customer service skillsMust have administrative skillsExperience in performing background checks, I 9, and E VerifyProficiency in Microsoft Word, Excel, PowerPoint, Outlook and InternetEqual Opportunity EmployerSurge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.