AR, Credit & Collections Specialist

Job Description

Job Description

We are looking for an experienced AR, Credit & Collections Specialist to support financial operations for a manufacturing organization in Fitchburg, MA This role focuses on maintaining accurate receivables activity, monitoring customer credit exposure, and partnering with internal leadership to address payment issues efficiently. The ideal candidate brings strong attention to detail, sound judgment in credit matters, and the ability to communicate professionally with both customers and internal stakeholders.

Responsibilities:

• Manage day-to-day accounts receivable activity, including posting incoming payments and ensuring customer accounts remain accurate and current.

• Review aging reports to track overdue balances, recommend credit restrictions when accounts become delinquent, and maintain an up-to-date daily credit hold list.

• Contact customers to follow up on outstanding invoices, document payment commitments, and prepare regular collections updates for management.

• Research billing questions and disputed charges, then work with the appropriate parties to resolve discrepancies in a timely manner.

• Evaluate new customer creditworthiness by reviewing commercial credit references and Dun & Bradstreet reporting before accounts are established.

• Gather and maintain required customer documentation, including tax-exempt certificates and W-9 forms, to support compliance and account setup.

• Respond to external credit inquiries and provide accurate account reference information in line with company standards.

• Process credit card transactions and issue formal collection notices or demand letters when escalation is necessary.

• Provide administrative and accounting support to finance leadership and assist with accounts payable coverage when needed.

**For immediate consideration please call me asap and directly View phone number on ziprecruiter.com, Eric Lebow**

• At least 3 years of combined experience in accounts receivable, commercial credit, and collections, preferably within a manufacturing environment.

• Working knowledge of accrual-based accounting and experience using computerized accounting platforms; familiarity with IQMS is advantageous.

• Strong proficiency with Microsoft Office and the ability to navigate financial systems efficiently and accurately.

• Ability to interpret and carry out written and verbal instructions with minimal supervision.

• Effective communication and relationship-building skills for interacting with customers, management, and cross-functional teams.

• High level of discretion, professionalism, and reliability when handling confidential financial information.

• Strong organizational skills, careful attention to detail, and the ability to manage multiple priorities in a deadline-driven setting.

**For immediate consideration please call me asap and directly View phone number on ziprecruiter.com, Eric Lebow**