Accounts Receivable Manager

Accounts Receivable Manager The Accounts Receivable Manager will lead complex collection strategies across YA's business units, with a primary focus on insurance carriers, attorneys, and other high-touch accounts requiring proactive follow-up, issue resolution, and cross-functional coordination. This role is responsible for driving timely cash recovery, reducing aged receivables, strengthening collection controls, and improving overall collections performance through disciplined execution, reporting, and process optimization. Reporting to the VP of Finance, this leader will oversee the day-to-day operations of the collections function and help build scalable, consistent practices across the organization while optimizing DSO. In This Role, You Will: Lead complex collection processes across multiple business units with a strong emphasis on insurance-related receivables, legal accounts, and escalated collection matters. Oversee the day-to-day operations of the collections team, providing leadership, coaching, and accountability to ensure consistent follow-up and resolution of outstanding balances. Develop and implement effective collection strategies that improve cash recovery, reduce delinquency, and support healthy aging trends across assigned portfolios. Manage escalated collection issues by partnering with internal stakeholders, customers, carriers, attorneys, and leadership to resolve payment barriers and drive timely remittance. Monitor portfolio performance, aging trends, dispute activity, and payment behavior to identify risks, prioritize collection efforts, and recommend corrective actions. Prepare and present collection performance reporting, KPIs, and executive-level summaries to support decision-making and operational visibility. Establish, refine, and enforce collection policies, workflows, and escalation procedures to improve consistency, compliance, and team effectiveness. Collaborate cross-functionally with finance, operations, legal, and leadership teams to resolve account issues, streamline processes, and strengthen collection outcomes. Lead continuous improvement initiatives related to collections processes, reporting, systems, and controls to support scalability and operational excellence. Support month-end and leadership reporting by providing insights into receivable performance, collection progress, bad debt exposure, and unresolved escalations. Other projects and leadership responsibilities as assigned. What You Bring: Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. 5+ years of progressive collections or accounts receivable experience, including responsibility for complex or high-volume portfolios. 2+ years of leadership or supervisory experience managing collection staff and driving team performance. Strong experience managing complex collection processes within the insurance industry, including work with carriers, attorneys, and disputed or escalated accounts. Demonstrated ability to develop collection strategies, improve aging performance, reduce delinquency, and drive timely cash recovery. Strong analytical and reporting skills, with the ability to interpret trends, measure performance, and communicate results to leadership. Experience establishing or improving collection policies, workflows, controls, and escalation procedures. Effective communicator with strong relationship management skills and the ability to work cross-functionally in a fast-paced environment. Intermediate to advanced Excel skills and proficiency with Microsoft Office applications. Experience with ERP or accounting systems such as NetSuite is preferred. Power BI or similar reporting tool experience is a plus. Who We Are: YA Group is an international professional services organization providing forensic consulting, engineering, risk mitigation, and related services. Founded over 25 years ago, YA Group has expanded through organic growth and strategic acquisitions and now includes more than 800 professionals. The Accident Reconstruction & Biomechanics team applies scientific investigation, engineering principles, and advanced technology to determine how collisions occur and why. Our experts are experienced in litigation support and qualified to provide courtroom testimony. What We Offer: Employee-focused culture Strong commitment to work-life balance 100% remote work Flexible vacation Paid family care and sick leave Parental leave Comprehensive benefits 401 (k) with company match Fraudulent Recruitment Alert Please be vigilant against fraudulent recruitment attempts. YA Group will never ask for personal financial information or request payment for equipment during the hiring process. All official communications will come from View email address on click.appcast.io or an @yagroup.com email address. If you suspect fraudulent activity, contact View email address on click.appcast.io. Disclosures: As part of our recruitment process, we may use AI-assisted tools to support candidate screening and evaluation. These tools are designed to assist—rather than replace—human decision-making, and all employment decisions are made by our recruiting team in accordance with applicable laws and our commitment to equal employment opportunity. Where required by law, we will provide additional information about the use of these tools, including their purpose, and offer alternative processes or accommodations upon request. YA Group ([yagroup.com](