Technical Support Advisor II - Amman
Simera
As a Technical Support Specialist, you'll be the frontline responder for customer technical inquiries, providing comprehensive assistance and solutions. Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier 2, your dedication to customer satisfaction and technical expertise will ensure a seamless support experience. Key Responsibilities Respond to customer inquiries via phone, email, and chat, resolving issues promptly. Diagnose and troubleshoot technical problems related to hardware, software, and networking. Document all interactions and resolutions accurately in the ticketing system. Escalate complex problems to relevant technical teams when needed Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (preferred). Technical support experience, with strong customer service skills. Proficiency in troubleshooting various technical issues. Excellent communication skills. English proficiency at C1/C2 level. Flexible to work onsite, hybrid, or remotely By applying, you agree that we may create a profile for you on Simera to continue your application. #J-18808-Ljbffr Simera
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Technical Support Advisor II - Amman in San Francisco, CA vacancy
$80k - $110k
A leading information archiving company in San Francisco is seeking a Desktop Support Specialist - L2 to provide technical support for desktop workstations and corporate applications. The ideal candidate has 3-5 years of experience in troubleshooting and repairing desktops...Suggested$50 per hour
...About the Program The Scale AI Technical Advisor Specialist (Part-Time Internship) role is a summer semester opportunity designed for university... ..., the chance to connect directly with AI experts, and the support of a team that values your contributions and professional...SuggestedPart timeSummer workInternshipRemote workScale AI
San Francisco, CA1 day ago$75 - $105 per hour
...Interim Technical Accounting Consultant The Interim Technical Accounting Consultant provides contract technical accounting advisory... ...relevant accounting standards, prepares technical memos, and supports clients with the implementation of new accounting guidance. The...SuggestedPermanent employmentFull timeContract workInterim roleWork at office$60k - $100k
A leading technology firm is seeking a Technical Account Manager to join their team in Seattle, WA. This on-site role involves providing technical support and consultation for IT clients, developing relationships, and working collaboratively with other teams. Candidates...SuggestedWork at office- ...Patient Support Tier 1 Specialist Tier 1 specialists handle all phone calls, emails, and SMS messages from patients answering questions... ...order. This includes status updates, pricing explanations, technical support with the My.Phil account, enrollment support, outbound...SuggestedHourly payRemote workMonday to FridayShift workWeekend work
Phil
San Francisco, CA2 days ago - ...Tech Support Specialist Advocate is a mission-driven organization helping people access the government benefits and support they deserve... ...& Support (50%) Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow...
Advocate
San Francisco, CA2 days ago $27.59 per hour
...The User Support Specialist employs excellent communication and customer service skills to collaborate with other teams in supporting... ...Help Desk tickets. Performs tier 1 and 2 troubleshooting, technical assistance and support on various software applications, hardware...Full timeWork experience placementWork at officeImmediate startRemote workCalifornia College of the Arts
San Francisco, CA2 days ago- ...Specialist Mountain Engineering is seeking experienced candidates to support PG&E's Routine Vegetation Programs in San Carlos, CA. The... ...priorities set by PG&E's PG&E VM Representative and to provide technical support to designated PG&E operations. The SDM also provides...For contractorsWork at officeLocal area
mge
San Francisco, CA2 days ago $189.29k - $331.2k
Senior Portfolio Advisor II page is loaded## Senior Portfolio Advisor IIlocations: San Francisco, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R152105**About Northern Trust:**Northern Trust, a Fortune 500 company, is a globally recognized, award...Work experience placementLocal areaFlexible hours- A leading AI company is offering a Technical Advisor Specialist Internship designed for university students. This remote role allows you to work flexibly around your studies, contributing to innovative AI projects and engaging with industry professionals. Ideal candidates...InternshipRemote workFlexible hours
Scale AI
San Francisco, CA3 days ago - ...THE ROLE: We're looking for a tech-savvy, empathetic Product Support Specialist who can learn new tools and product surfaces quickly... ...sell, GAMs manage the long-term relationship, and you own the technical implementations and product support that make Freed actually work...Work at officeImmediate startMonday to Friday3 days per week
FREED
San Francisco, CA3 days ago $64.29 per hour
Mathys-Potestio, LLC is looking for a Technical Design Support professional in San Francisco, CA. This hybrid role involves supporting the seasonal development process by working closely with cross-functional teams to create and maintain technical design assets, including...Contract workSeasonal work- ...together, we will win. Job Description We are seeking a talented Support Consultant to join our dynamic team in San Francisco, United... ...Consultant, you will play a crucial role in providing exceptional technical support and customer service to our valued clients. You will be...Immediate start
- Namely is seeking a Tech Support Specialist in San Francisco, CA, to ensure smooth operations through troubleshooting and system improvements... .... The ideal candidate will have 2-4 years of experience in technical operations or IT. Responsibilities include diagnosing technical...
- A tech support solutions provider is looking for a Technical Support Specialist in San Francisco, California. In this role, you will be the first point of contact for customers needing technical assistance, handling inquiries across multiple platforms. The ideal candidate...Remote job
- A leading tech support company in San Francisco is seeking a Technical Support Specialist. You'll respond to customer inquiries, diagnose technical problems, and provide accurate documentation. Ideal candidates hold a Bachelor's degree in IT or Computer Science and have...Remote job
$63k - $79k
Odoo is hiring a Technical Support Specialist in San Francisco, CA, to enhance the efficiency of small and medium-sized businesses. This hybrid role requires proficiency in Odoo’s SaaS applications, strong communication skills, and a problem-solving mindset. Responsibilities...$80k - $110k
...and control over their information and ensuring compliance with stringent regulations. Your role The Desktop Support Specialist - L2 provides enhanced technical and end‑user support for desktop workstations, client‑server based desktop applications, and related...Work experience placementWork at officeLocal areaRemote work- A leading technology solutions provider is seeking a Technical Support Specialist in San Francisco, California. This role involves responding to customer inquiries on various platforms, diagnosing technical problems, and documenting all interactions accurately. The ideal...Remote jobFlexible hours
$30 - $34 per hour
...looking for an IT Specialist. This full-time position entails monitoring and maintaining computer systems and networks, providing technical support, and collaborating with various programs. Applicants should have a Bachelor’s degree in a relevant field and at least two...Hourly payFull time$234k - $260k
...About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our...Contract workOpenAI
San Francisco, CA1 day ago$140k - $170k
We are looking for a technically skilled, self-motivated, customer-focused manager to lead a team of high energy Support Engineers. In this role you will be responsible for hiring, developing and mentoring team members as well as delivering against key performance metrics...Full timeWork experience placementWork at officeFlexible hoursSigma Computing
San Francisco, CA4 days ago- Brisk Teaching is looking for a Product Support Specialist to join their team. This remote role involves handling technical escalations and translating user feedback into actionable insights for product improvement. Candidates should have 2-4 years of experience in technical...Remote work
$116.48k - $165k
...together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering... ..., you’ll help us identify - and close - gaps in our team’s technical knowledge, provide high-touch support to strategic customers,...Full timeVisa sponsorship$75k - $100k
...THE ROLE: We're looking for an empathetic, product-savvy Product Support Specialist to help clinicians not just use Freed — but succeed... ...Bring: Experience in customer support, customer success, or technical support at a high-growth SaaS or AI startup Excellent written...Work at officeImmediate start3 days per week$80k - $105k
...Patent Prosecution & Litigation Technical Advisor Direct Counsel is representing an Am Law 100 firm seeking a Patent Prosecution & Litigation... ...to learn and contribute Responsibilities Support patent prosecution and litigation efforts related to electrical...Work at officeDirect Counsel
San Francisco, CA1 day ago$176.4k - $254.8k
...Senior eDiscovery Technical Advisor Employment Type: Full-Time, Executive-Level CGS is seeking a dedicated Senior eDiscovery Technical... ...eDiscovery Technical Advisor, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated...Full timeFor contractorsWork experience placementFlexible hoursContact Government Services LLC
San Francisco, CA17 days ago$90k - $115k
Hi! I’m Allie, Head of Support at Ashby. As our Support organization continues to scale globally, one of the most critical levers for... ...capacity planning, or operational planning in a Support, CX, or technical services environment. Strong understanding of forecasting methodologies...Temporary workFlexible hoursShift work$154.9k - $206.7k
Getnooks is seeking a Technical Support Manager in San Francisco to lead and scale support for their AI Sequencing product line. The role requires a hands-on leader with 5+ years of Technical Support experience, including 2+ in management, preferably within a B2B SaaS environment...$220k - $260k
...positions may require additional in-office workdays. About the Role: The Head of Support, AMER will design and own the strategy for leading and scaling a high-impact team of technical and general support agents across two hubs in AMER. As the senior CX leader in‑region...Full timeWork at officeLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Advisor II - Amman. Be the first to apply!
Related searches
- oracle apps technical consultant San Francisco, CA
- technical consultant San Francisco, CA
- technical advisor San Francisco, CA
- technical solutions consultant San Francisco, CA
- support representative San Francisco, CA
- support specialist San Francisco, CA
- mission support specialist San Francisco, CA
- laboratory support specialist San Francisco, CA
- program support specialist San Francisco, CA
- integration support specialist San Francisco, CA