Restaurant Manager

Restaurant Manager

Cornerstone Restaurant Group (CRG), based in Fulton Market, is seeking a talented Restaurant Manager to support CRG's newest restaurant, Dimmi Dimmi, nestled in the Lincoln Park neighborhood. The restaurant features 70 seats inside, with an additional 40 seats outside during patio season. With Dimmi Dimmi Corner Italian, CRG is reimagining the iconic neighborhood Italian spot with bold red-sauce staples, classic cocktails, and a warm, buzzing vibe. It's where timeless tradition meets modern energy, brought to life with heartfelt hospitality and moments made to share. The culinary team is led by Executive Chef Matthew Eckfeld, who honed his expertise in Italian cuisine at New York's celebrated Carbone and other iconic Major Food Group restaurants. Our pastry program is guided by consultant Casey Doody, a French Pastry School alum and former Director of Pastry at the renowned Boka Group. We're looking for team members that share our passion for heartfelt hospitality, value collaboration, and thrive in creating a team environment where guests and employees alike feel appreciated and inspired. If you're ready to be part of something special, to grow, lead, and help write the next chapter of the CRG story, we'd love to connect with you.

Restaurant Manager Responsibilities

• Conduct daily pre-shift/post-shift and other periodic meetings to increase communication.
• Ensure that hosts are greeting guests and answering telephone calls promptly and cordially.
• Ensure that seating is done in a way that minimizes guests having to wait and that the seating plan is arranged so it maximizes revenue without overloading the kitchen.
• Monitor staff appearance and take corrective action as necessary.
• Respond to any guest complaints and take necessary action.
• Maintain employee recognition and incentive programs to maintain high morale.
• Work with GM and HR to appropriately deal with any conflicts regarding staff.
• Assist the General Manager in handling employee counseling.
• Assist the General Manager with employee performance reviews.
• Monitor the appearance of the restaurant and take corrective action.
• Ensure that monthly inventories are accurately performed.
• Implement marketing and promotion strategies as directed by General Manager.
• Welcome and greet guests. Make all of our guests feel comfortable and let them know you are there to personally take care of them.
• Effectively supervise the restaurant and bar operation and delegate tasks to ensure excellent service and restaurant goals are consistently achieved.
• Answer questions about our food, beverages, and other restaurant functions and services.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Assist the General Manager in analyzing sales figures to set, monitor, and control the budget for the restaurant.
• Develop efficient processes to manage/control food and beverage inventory.
• Assist the General Manager in monitoring labor costs to remain within budgets and schedule employees accordingly.
• Maintain relationships with vendors to place orders.
• Assist in repairs of anything that obstructs the normal operation of the business.
• Build rapport between kitchen and front of house staff to minimize conflict.
• Maintain a sound and stress-free environment for everyone to work as a team.
• Train employees on, monitor, and maintain the POS System.
• Assist in any areas of the restaurant when staffing constraints require.
• Develop and implement creative solutions for areas of improvement.

The preceding reflects management's definition of essential functions for the Restaurant Manager position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.

Restaurant Manager Benefits

• $60,000 - $75,000 plus up to 20% of salary through quarterly and annual bonus program

• Performance based quarterly bonus program and Annual bonus program
• Monthly cell phone reimbursement
• Dining discounts
• Paid vacation and Sick Leave
• Medical, dental and vision insurances
• Free supplemental health benefit program (telehealth, EAP, Rx)
• Employer paid long-term disability insurance
• Employer paid life insurance and AD&D
• Employee paid voluntary short-term disability, critical illness, and critical accident insurance
• Paid Parental Leave (2 weeks)
• Pre-tax Commuter Benefits
• Chicago Athletic Clubs discount

Job Requirements

• Dimmi Dimmi's hours of operation are: 4pm-9pm Tuesday - Wednesday, 11am-9pm Thursday and Sunday, 11am-10pm Friday and Saturday, closed Monday.
• Bachelor's degree in business administration or hospitality or related experience.
• Ability to walk up and down a flight of stairs while carrying up to 25 lbs in weight.
• At least 18 years of age.
• 3-5 years of management experience.
• Basic computer skills.
• Ability to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations.
• Ability to move and lift up to 25 pounds, occasionally move and lift up to 50 pounds.
• Standing and walking for long periods is necessary to oversee the daily operation.
• Ability to reach objects, stoop or bend as needed. May be required to utilize a ladder.
• Ability to see and hear adequately to monitor operations and interact with staff and clients.

Compensation Details

Compensation: Salary ($60,000.00 - $75,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts

Required Skills

• Strong Leadership Skills
• Excellent Communication Skills
• Conflict Resolution skills
• Customer Service Orientation
• Team Collaboration
• Time Management Skills
• Problem Solving Skills
• Attention to Detail