Account Manager

Account Manager

Job Category: Sales

Full-Time

Remote

Cleveland Ohio, USA

Description

The Sales Account Manager FF's role is to retain and enhance growth in the company's sales at assigned Key Accounts and territories by ensuring customers are satisfied purchase the full value of product, technical, and value-added services offered by Foseco. The role will also identify and develop growth opportunities at new accounts.

Dimensions of Position: Retain and enhance key customer relationships and grow sales volume within assigned region representing a customer base made up of iron, steel and non-ferrous foundries. This position will be responsible for all day-to-day and strategic account management activities, ensuring the sales activities from life-of-purchase order through strategic growth strategies expand both market share and top line sales. You will also coordinate with regional and global assets and peers to support multi-location and trans-national account growth.

Key Result Areas:

• Generate revenue growth in current and new product innovations by providing sales & technical advice to existing and potential customers within assigned territory.
• Manage the end to end sales process through engagement of appropriate resources such as Application Engineers, Product Managers, Technical Managers, Customer Service, Channel Partners and Company Leadership.
• Apply your selling expertise to build strategies and executable actions that delivers the best fit response to customer needs, creating strategic long-term partnership with your customers.
• Strengthen client relationships through regular engagement and face-to-face meetings, training programs, new product introductions and trials, and the coordination of application support and value-added services.
• Develop and maintain a sales forecast and pipeline necessary to delivery above market/sector growth.
• Represent the company's interest as the global selling team's point of contact for account locations with transnational footprint.

Qualifications: Bachelor's Degree in relevant field of study: Business Management, Sales & Marketing, Engineering, Metallurgy.

Experience:

• >10 years' experience in foundry or adjacent industry is preferred;
• >5 years' direct account management/technical sales experience in foundry or adjacent industry;

Knowledge:

• Experience with, or knowledge of, foundry consumables and equipment for ferrous and/or non-ferrous casting foundries is preferred;
• Demonstrated knowledge of strategic sales and key account management methods;
• Strong financial acumen

Skills & Behavior:

• Expert level interpersonal communication skills;
• Project Management Skills (PMI credentials or certificate of study a plus);
• Ability to learn and adapt chemical and structural engineering concepts to customer needs;
• Fluency in use of computer systems: Windows OS, Excel, Microsoft BI, ERP and CRM systems.
• Strong emotional intelligence, able to maintain business relationships judiciously and empathically.
• Safety as a priority: awareness and active commitment maintaining a high degree of safety best practices in all environments.
• Simplify the Complex - To simplify something is to make it less complex and easier to understand.
• Emotional Intelligence - Self-awareness, self-regulation, motivation, empathy, and social skills.
• Initiative/Drive/Energy - Motivated to do things. Willing to get things done on your own; energy in our daily habits that help stay upbeat and productive, and always moving in forward motion.
• Growth mindset - Permanently improving intelligence and ability to learn new skills, hard work, training, and perseverance; thrives on challenge and sees failure not as evidence of something lost but as a heartening springboard for growth and for stretching our existing abilities.
• Ownership/Commitment - An ownership mindset involves holding oneself accountable for the success and quality of work produced. An ownership mentality helps people feel trusted, respected, and dependable.

Problem Solving & Complexity:

• Must demonstrate the ability to develop and execute strategies to deliver complex value chains by applying financial, commercial, technical, applications, quality, and supply chain resources and strategies to achieve optimal outcomes/
• Ability to lead cross-functional teams, and conflicts, to achieve winning solutions;

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.