Accounts Payable Supervisor

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary This roleis responsible forsupporting day-to-day Accounts Payable(AP)operations, with a focus on invoice processing, vendor support, and issue resolution. The position will serve as an escalation point for complex AP inquiries, ensuringtimelyandaccuratevendor payments whileidentifyingopportunities to improve processes and reduce manual work. Key Responsibilities Accounts Payable Operations Review, process, and support verification of invoices to ensure accuracy andtimelypayment Act as a second-level escalation point for complex AP issues, including vendor payment inquiries and discrepancies Investigate and resolve issues across invoice processing, payments, and vendor setup Support payment batch review and approval as needed Vendor & Stakeholder Support Handle escalated vendor and internal stakeholder inquiries related toprocure-to-pay processes Partner with internal teams (e.g., Operations) to resolve payment or invoice issues Communicate clearly and professionally with vendorsregardingpayment status and issue resolution Ticket & Workflow Management Manage and respond to assigned AP tickets within defined service levels Prioritize workload effectively to ensuretimelyresolution of escalations Support continuous improvement of ticketing and workflow processes Systems & Process Improvement Identifyprocess gaps and opportunities to improve efficiency, particularly within global and LATAM operations Support documentation and adherence to SOX-compliant processes and controls Contribute to reducing manual work through process enhancements and system improvements Assistwith training documentation and cross-functional knowledge sharing Cross-Regional Support Primarily support LATAM AP operations, including vendor and banking-related issues Cross-trainto provide coverage across North America and other regions as needed Project Support Participate in process improvement initiatives and special projects #J-18808-Ljbffr Equinix, Inc.