Sales Coordinator

Sales Coordinator

We are a growing audiovisual integration firm serving commercial, residential, and institutional clients throughout the Wilmington, NC area. We are seeking a Sales Coordinator to act as the liaison between sales, project management, and operations - owning CRM data and sales support to ensure no lead, opportunity, or deal detail falls through the cracks.

Your Location: 6622 Gordon Rd Ste H, Wilmington, NC 28411 (Not remote/hybrid)

Your Schedule: Full Time (40hrs/Wk) We do not short your hours!!! Mon-Fri from 8am-5pm

Your Manager: Sales Manager

Our Core Values:

• Integrity: Always do the right thing and are fair to allour customers, employees, vendors and company
• Dedication: Committed to delivering superior products and services through hard work and continuous education and training
• Respect: Appreciate the abilities and opinions of all and value their contributions that help us achieve our goals
• Teamwork: Treat each other with trust and respect, commitment to completing a shared goal

Your Contribution to Port City Sound:

• CRM & Pipeline Management Own and maintain the CRM for leads, opportunities, and deals.
• Maintain reporting/dashboards for sales leadership.
• Deal Schedules & Sales Operations Maintain deal schedules and coordinate key dates across sales, procurement, and PM.
• Review proposal/quote documentation and track contracts/change orders through handoff.
• Lead & Opportunity Management Qualify inbound leads and route to the right Account Executive.
• Manage unassigned leads and conduct outbound cold calling to generate and revive leads.
• Team Coordination Liaise between sales and project management during handoff, attending internal meetings for pipeline updates.
• Support Business Development Specialists with admin tasks (quote prep, follow-ups, order status).
• General Sales Support Assist with sales collateral, presentations, and proposal templates.
• Support sales reporting, forecasting, and process documentation as the team grows.

Your Ideal Knowledge/Experience:

• 2+yrs of experience in a sales support, admin, or customer service (ideally in design, construction, or tech)
• Comfort with outbound prospecting and lead qualification
• Skilled in CRM's (Zoho, Salesforce, Pipedrive)
• Excellent written and verbal (English)

Port City Sound's Contribution to You:

• $27-$33/hr
• 60% paid health insurance for employee (access to other types of insurance and HSA)
• 2% gifting to Simple IRA
• PTO: 2 weeks, year 1-4: 3 weeks year 5+ employment
• 7 paid holidays

About Port City Sound & Security

Port City Sound and Security is a regional provider of commercial and residential technical solutions. We provide a wide array of products, including audio/video systems, automation systems, IT infrastructure, lighting control, digital signage, access control, CCTV and security systems. Our customer base includes residential and commercial clients with requirements for very simple to extremely complex solutions.