AI-Driven Support & Operations Team Lead
$95k - $115kInstrumentl
Instrumentl is seeking a Customer Support & Operations Team Lead to enhance our support experience for nonprofits. In this hands-on player-coach role, you'll lead a team while managing customer inquiries directly. Your responsibilities include improving ticket response times, leveraging AI for better efficiency, and collaborating cross-functionally. We offer a competitive salary of $95,000 – $115,000 and benefits like health insurance, generous PTO, and a chance to work with mission-driven organizations. Ready to make a real impact? #J-18808-Ljbffr
- ...A mission-driven organization is looking for a Senior Director of Operations to lead core business functions in a remote-first setting. This role focuses on strategic execution, building scalable systems, and optimizing workflows, while partnering with leadership. Ideal...SuggestedRemote work
- Madrona Venture Labs is seeking a Marketing Operations Manager to lead the evolution of our marketing infrastructure. This role will own the strategy for KPI reporting and drive the execution of AI-Driven campaigns. The ideal candidate has 8+ years in marketing operations...SuggestedRemote job
- Distributed Spectrum is looking for a Mission Operations Lead to deploy and operate AI-driven RF sensors in various environments. The ideal candidate has over 8 years of experience in SIGINT or electronic warfare, holds a TS/SCI clearance, and is comfortable briefing senior...SuggestedFlexible hours
- Lev seeks an AI-fluent Finance & Operations Manager to oversee budgeting, performance tracking, and vendor management in NYC. Responsibilities... ...forecasts, managing external bookkeepers, and leading AI-driven operational efficiency initiatives. The ideal candidate...Suggested
- ...seeking a Global Manager, IT Support Services to lead their worldwide employee... ...multiple regional Tech Support teams. Ideal candidates will have... ..., and familiarity with AI-driven support models. Responsibilities include enhancing operational excellence, team development...SuggestedWorldwide
- ...looking for a Strategic Project Lead based in New York City. In this role, you will oversee a team of lawyers and drive... ...With 3-5 years of experience in operations or strategy consulting, you will... ...manage partnerships, and lead data-driven experiments. This position...Work at office
- ...Senior Living is seeking a Director of AI-Enabled Operations to build and scale its internal AI platform... ...existing workflows and implement AI-driven solutions that improve community... ...efficiency. The successful candidate will lead strategic platform development, optimize...Remote work
- ...installation schedule and ensure high-quality execution. This role offers direct visibility with leadership and the opportunity to shape operations. Ideal candidates will have 4+ years of experience managing field operations and a strong operational discipline. The position...
$850 - $1,250 per day
...Justworks is seeking a ResearchOps Transformation Lead to drive transformation in research operations, utilizing AI tools and strategic thinking. This role involves building systems that ensure insights flow seamlessly across the organization and automating processes for...Daily paidPermanent employmentContract work- ...Lovable is looking for a part-time creator operations expert to help scale their program in... ...Responsibilities include building backend operations, supporting admin tasks, managing community... ...'re enthusiastic and skilled in using AI to streamline processes, apply now! #J-1...Part time
- ...Hirebridge is seeking a VP Client Support to lead a growing team in delivering exceptional client service across various channels. The role involves... ...and problem resolution. Join a tech-forward environment where AI drives innovation and client outcomes. #J-18808-Ljbffr...
- ...Gofractional is seeking a skilled operations and program professional to drive execution of technical and AI-enabled projects in animal welfare science. This remote, part-time role requires effective translation of high-level strategies into actionable tasks and managing...Part timeFreelanceRemote work
- A leading software solutions provider is seeking a Product Operations Project Manager to drive AI-driven transformation within its product organization. The role focuses on improving... ...through automation and collaboration across teams. Ideal candidates have 4-6 years of...
- ...health technology startup is seeking a Senior Manager, Operations to lead operational excellence and customer experience improvements... ...This hybrid role involves optimizing processes across teams, emphasizing data-driven decision-making and customer journey enhancement....
- A prominent software company seeks a Manager of Payment Operations in New York. This role involves managing payments, optimizing processes, and using AI tools for automation. Ideal candidates should have 3-6 years of relevant experience, strong knowledge of US payment...Flexible hours
$150k - $180k
Vibe.co, based in New York, NY, is hiring for a GTM Operations role. This position involves mapping revenue funnel issues, building AI-first operational tools, and embedding with Sales and Customer Success teams. Candidates should have 5-7 years in operations or program...- ...prowess, and strong communication skills. Enjoy autonomy with significant accountability and the opportunity to shape playbooks for our AI-native Voice of Customer platform. Join us as we build efficient systems and enhance workflows in private equity. #J-18808-Ljbffr...
- A healthcare technology company is seeking an Operational Leader who will own complex workflows and optimize operations... ...skills. You will collaborate with engineers and teams, solve ambiguous challenges, and lead initiatives to enhance patient care efficiency. The ideal...
- PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing...
$100 per hour
Ports North is seeking a Strategic Operations Lead for their SoHo office in New York. The ideal candidate will help turn the office into a functioning AI-native business unit, managing operational cadence and transforming strategic goals into work plans. Requires experience...Hourly payWork at office- ...small businesses is hiring a Principal Product Operations Manager in San Francisco. In this role, you... ...problem-solving. Strong communication and AI fluency are essential, along with the ability to collaborate across various teams to ensure an exceptional customer...
$120k - $150k
Olo is seeking a Legal Operations Lead to build an AI-enabled legal department, leveraging technology to streamline workflows and enhance efficiency. The ideal candidate will have 6+ years of experience in legal operations, strong project management skills, and a hands...Remote jobWork from home$236.6k - $355k
Harvey is seeking an Operations Lead to support the Chief Strategy Officer by translating ambitious priorities into clear plans and implementation. This role involves engagement with legal stakeholders, driving business transformation, and leading strategic planning processes...Work at office- A leading AI financial services firm in New York is looking for a Client Strategy & Ops Manager. The role involves managing strategic client relationships, driving AI adoption, and ensuring operational excellence. Candidates should have 5-8 years of experience in asset...
- Legora is seeking a Senior Manager, Talent Operations in New York to build and optimize the Talent Operations function... ...designing systems and processes to scale the team effectively. Responsibilities include leading recruiting process architecture, establishing KPIs for...
$90k - $110k
Arlo is seeking a Senior Member Support Manager to lead its Member Advocate team in New York City. In this fully remote position, you will manage the member support lifecycle, focusing on coaching and performance metrics. Candidates should have 4-6 years of customer support...Remote work- Neko Health in New York seeks a technical product manager to enhance their support team's operations. This role involves optimizing their support tech stack, deploying AI-powered automations, and mapping the customer journey to eliminate bottlenecks. Applicants should have...
- USP Management is looking for an IT Support Coordinator in Fort Lee, New Jersey. This full-time role involves maintaining and troubleshooting IT systems, providing first-line support for hardware and software, and administering Google Workspace environments. Ideal candidates...Full time
- ...Keyfactor is seeking a Marketing Operations Manager to oversee the systems, data, and processes essential for marketing... ...campaign operations, ensuring data integrity, and leading process improvements across the team. Ideal candidates will have 4-5 years of B2B marketing...
- ...A leading consulting firm based in the United States is seeking a Senior Project Manager to... ...your extensive public sector experience and AI-enabled project management tools to ensure... ...This role involves managing multifaceted teams and enhancing project outcomes through innovative...
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