Service Manager

Job Purpose: Become a part of a family owned and operated Plumbing, HVAC & Refrigeration Service Company in Montauk, and assist us in handling jobs & running our teams as our company grows and business increases. Duties will include but may not be limited to: Oversee all aspects of projects including: lead generation, job opportunities, meet & greet customers, measurements, calculations, specifications, parts lists, supplier comparisons, keeping bids organized, PO’s, technical or mechanical drawings, pricing, proposals & estimates, sales, scheduling, ordering, receiving, site visits, team check-ins, job progress management, project meetings, installation & follow up in the following areas: Residential & commercial plumbing, HVAC, refrigeration & water filtration Be or become knowledgeable in code compliance and best practices for the above system types Be or become knowledgeable in code compliance and best practices for the following fuel sources: LP Gas, #2 Fuel Oil, Natural Gas, Electric & Geothermal Systems Run point for installations on new construction & renovations Prioritize service, repair, preventive maintenance & installations in order of importance based on level of emergency, while offering priority of service to full-service customers Creation of estimates & proposals in Ignite, follow Ignite processes for ordering, inventory, receiving & timely processing of paperwork to ensure database is updated with accurate pricing before jobs are billed out Handle technical explanations of estimates & proposals to customers, in layman’s terms so they may better understand their options & feel confident in their decisions Assist with process improvements for office Assist with office expansion plans and drawings for larger office space, help bring this from idea to fruition Build relationships with our suppliers, learn their strengths & weaknesses & help develop preferred vendors lists for specific parts & fittings to simplify ordering processes & pare down parts database Build relationships with manufacturer’s reps & coordinate training sessions for our teams, coordinate with reps over different design plans & ideas for best possible installations Maintain a knowledge base of necessary & useful hand tools, vehicles & other tools as well as how to maintain them and best practices for their use. Share this knowledge with staff as applicable Obtain or maintain any licenses or certifications available to individuals working in this industry (ex. CTEP, EPA Certification, OSHA, engineering licenses, plumbing licenses, etc.) The ideal candidate has developed a proficiency for the following abilities: Able to work alone or successfully lead a team of technicians & explain technical aspects of construction & mechanical systems to them so that they may learn & improve their skills – while maintaining a professional atmosphere and setting a consistent positive example in appearance, organization, communication, work ethic & attitude Experienced & knowledgeable in the construction industry, understanding of the order of operations, local, state & national code compliance, and safety procedures & best practices Advanced computer literacy & mastery of email, interoffice communication & messaging apps, internet, G-Suite, Microsoft Office, Adobe, and other applicable CAD software as needed Ability to pick up & master new software such as Manual J calcs, Fujitsu diagnostic apps, Ignite, etc. Ability to multitask or quickly jump from one topic to another Ability to respond to emergency situations in a calm manner, following steps to diffuse & improve the situation quickly Physical abilities: carrying, lifting, pushing/pulling, moving heavy equipment with a team We are willing to train the right person Skills/Qualifications: Reliability. Punctuality. Ability to work consistently and efficiently. Must have computer skills. Must be able to type & operate office equipment like phone systems, printer, copier, scanner, fax, etc. #J-18808-Ljbffr Prado Brother's Builders Co.