SERVICE VEHICLE AQUISITION SPECIALIST

Service Vehicle Acquisition Specialist

Hanania Automotive Corporate - Jacksonville, FL 32244

Description

Turn service lane conversations into powerful opportunitieswithout ever stepping into sales. Hanania Automotive Group is seeking a Service Vehicle Acquisitions Specialist with a proven track record of customer engagement, vehicle appraisal awareness, and relationship-building. If you thrive in a customer-focused environment and know how to uncover opportunities through genuine conversations, it's time to experience the Hanania Advantage and make an impact the Hanania Way.

Experience the Hanania Advantage

• Competitive pay with performance incentives tied to successful vehicle acquisitions.
• Comprehensive benefits including health, dental, voluntary plans, and strong retirement packages beginning the month after hire.
• Ongoing training and development to strengthen your communication, product knowledge, and appraisal awareness.
• A positive, supportive culture built on the Hanania Way integrity, transparency, and putting customers first.
• Access to top-tier vehicles and exclusive employee discounts on purchases, parts, and services.

What You'll Do

Engage Service CustomersNot Sales Leads: Approach customers in the service department with professionalism and warmth. Build rapport, identify needs, and discuss potential equity opportunitieswithout involving sales staff.

Identify Vehicle Acquisition Opportunities: Assess customer interest in upgrading or trading their current vehicle. Communicate potential benefits, equity positions, and options in a way that feels informativenot sales-driven.

Provide a Seamless Customer Experience: Act as a trusted advisor. If customers are interested in exploring trade-in options, assist them through the process and transition them smoothly to the appropriate department, keeping the experience easy and pressure-free.

Collaborate With Service & Management Teams: Work closely with service advisors, appraisers, and management to ensure accurate vehicle information, smooth processes, and timely follow-up.

Maintain Professionalism & Product Knowledge: Stay informed on current incentives, inventory, vehicle values, and market trends. Represent the dealership with a polished, friendly, and knowledgeable demeanor.

Track & Report Performance: Use CRM and internal tools to log interactions, monitor opportunities, and maintain organized follow-up notes.

Qualifications

What you'll bring:

• Strong background in internet and phone sales.
• Must be able to pass pre-employment screen (background & hair follicle drug test)
• Minimum of a high school diploma or equivalent.
• Experience in a sales role at a dealership preferred.
• History of strong CSI (Customer Satisfaction Index) scores.

If you're a people-focused professional who enjoys helping customers, spotting opportunities, and creating value without the pressure of traditional sales, this role is your lane. Join a team that rewards initiative, celebrates growth, and leads with excellencethe Hanania Way.

Apply today and take advantage of the Hanania Advantage.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.