Child Welfare Technical Advisor III, Special Initiatives Lead

Job Description

Job Description

The Technical Expert III (TE III) is a Child Welfare subject matter expert working collaboratively with other TEs and project leadership, responsible for ensuring the design and delivery of technical assistance (TA) and deliverables. As a technical specialist, - subject matter expert, and team leader, the TE III, in addition to design and delivering TA, may hold responsibility for supervision, coaching, and guiding staff and team members in the support and implementation of effective, high- quality TA and communication with the JBS client per established project guidelines.

Fundamental Requirements: This Technical Expert Role is focused on four primary areas: 1) leading project special initiatives and priority area activities, 2) coordinating a consultant pool of project and general subject matter experts, 3) planning and implementing staff and consultant preparation, and 4) facilitating key meetings and forums through a human centered design approach. The TE III must have extensive professional experience in child welfare. They must also possess a passionate commitment to using data and analytics to generate innovative, consumer-centric design, decision-making, peer and family engagement, and delivery of effective and efficient technical assistance. The TE III, must demonstrate an understanding of and commitment to the project's model of technical assistance as a data-driven and continuous improvement process that supports tailoring services to jurisdictions, ensuring projects are impactful, and adaptive as needed to achieve successful outcomes.

In this role, the Technical Expert III will be expected to:

• Lead child welfare special initiatives and priority areas center wide coordinating teams of technical and subject matter experts to plan and deliver products, resources, tools, technical assistance and peer services. This includes becoming the subject matter expert project lead and interacting with child welfare and other human services leaders and staff at all jurisdictional levels; local, county, state, regional and federal.

• Lead cross-center efforts to prepare and support staff, consultants and teams delivering data-driven, human-centered, high quality, and effective technical assistance to include developing and adapting key tools for delivering and continuously improving services

• Guide and oversee recruitment, coordination, and support of a consultant pool of subject matter experts including development and maintenance of management plan and facilitation of cross center team responsible for leveraging consultant expertise and knowledge to support service delivery. This includes responsibility to partner with project leadership and project management staff on budget/financial tracking.

• Play a lead role in building and maintaining a positive and effective team culture aimed at high-performance of a team comprised of staff matrixed from across multiple organizations. Including facilitation of center-wide forums, teams, and special initiatives related meetings through a human-centered design approach

• Supervise staff and provide professional development to assigned staff

• Maintain responsibility for the team’s delivery of technical assistance by maintaining a deep knowledge about the work of the team, the progress of technical assistance projects, and participate in breaking down barriers to success

• Act as a leader within the NCWCIA team, raising opportunities for innovation or improvement in collective work

ESSENTIAL JOB FUNCTIONS:

• Maintain professional expertise in content areas, ensuring that subject area knowledge remains current; identify trends, emerging issues, policies, and evidence-based practices (EBPs) and share them with program area staff, other TEs, senior management, our clients, and other JBS staff as appropriate.

• Maintain communication with assigned project/client contacts, responding to requests; participating in meetings; providing up-to-date information about trends, issues, policies, and EBPs; offering recommendations regarding effective TA approaches for grantees, topics for grantee meetings and workshops, and skilled consultants and presenters.

• Ensure TA activities carried out by project staff meet all contractual obligations and requirements of the client/contract.

• Manage, guide, and monitor the design and delivery of all TA; ensure all TA- related activities are documented (whether in the designated TA tracking system or other method) in a timely fashion.

• Lead preparation and ensure high-quality finalization of written deliverables, including site visit reports, meeting reports, literature reviews, technical documents, and other products (e.g., PowerPoint presentations) requested by client.

· Supervise, guide, and manage assigned TA staff in carrying out delivery of all types of TA.

• Support professional growth, learning, and performance of each staff person, leveraging each individual's strengths and maximizing each person's contributions to the project.

• Work with other TEs, the project's senior management team, and JBS client(s) to identify trends in TA needs, analyze which types of TA work and why, identify emerging issues, and design long-term strategies for taking grantees to higher levels of performance/outcomes.

• Identify issues and successes to ensure the transfer of lessons learned and increased efficiency in the delivery of TA.

• Collaborate with other TEs to support the exchange of information across all grantees served by the various projects.

The TE III engages in the following activities given the project engagement:

• Oversee expenditure tracking and analysis, final review of consultant agreements processing, and follow up with grantees and consultants, review of expense vouchers, timely and accurate TA report preparation and submission.

• Work with senior management, operations, TA staff, and client(s), develop project budgets; monitor the budget to ensure all allocated dollars are spent and no overages are incurred; ensure expenditures comply with contractual requirements.

• Plays a key role in program development and thought leadership include but not limited to work groups, advisor boards, develop content for the Centers of Excellence meetings, etc.)

• Research potential new business opportunities including funding agency background and decision makers, fit with JBS, and current incumbent

· Identify and qualify potential funding opportunities including completion of scorecards

· Contribute to proposal writing and development.

• Plays a key role in program development and thought leadership include but not limited to work groups, advisor boards, develop content for the Centers of Excellence meetings, etc.)

• Research potential new business opportunities including funding agency background and decision makers, fit with JBS, and current incumbent

· Identify and qualify potential funding opportunities including completion of scorecards

· Contribute to proposal writing and development.

Minimum job qualifications:

Education: Master’s degree in relevant field

Experience:

• At least 20 years of relevant work experience.

• Demonstrated expert-level subject matter expertise in public child welfare, the full continuum of child welfare practices, and topics related to the CFSR, CFSP, APSRs, child welfare data, continuous quality improvement, and child safety, permanency, and child and family well-being.

• Change management and implementation processes

• Demonstrated commitment to personal growth and professional development

• Experience implementing broad scale projects in a public service system and/or experience managing and coordinating projects in a child welfare environment

• Experience supporting and facilitating peer groups and peer learning communities

• Demonstrated project management experience, including key partner relationship and consultant management, development of project timelines and benchmarks, and providing guidance and direction to staff across projects and among a variety of teams

• Experience supporting jurisdictional efforts to create and maintain cross-system partnerships to support child safety, permanency, and family well-being to include courts, tribes, and service partners.

Skills :

• Interacts well with others in a positive, courteous, and professional manner; functions well as a member of a team and is also able to work independently and without extensive supervision and follows chain of command to address personnel or management concerns.

• Effective, clear, and professional writing and oral communication skills.

• Attention to detail.

Knowledge: Content knowledge of current and emerging issues for assigned grant program areas. Strengths- based approach to delivering TA and to working with others. Knowledge of and experience in Federal government contracting.

Language: English Fluency (oral and written)

Location : Location: Remote with the consideration that if a candidate lives within a 50-mile radius of our North Bethesda or San Mateo offices, employment will be considered hybrid.

Security Clearance: Ability to obtain and maintain a U.S. Government Public Trust is required as a condition of employment.

Physical Requirements:

• Ability to sit for prolonged periods at a desk or computer workstation.

• Regularly uses a computer, keyboard, and mouse.

• Normal or corrected vision to read documents, view computer screens, and perform tasks that require visual accuracy.

• Ability to hear and understand spoken information in person and over the phone.

• Minimal lifting and carrying may be required, typically light office supplies or documents.

• Ability to move within the office environment to access equipment, files, and interact with colleagues.

• Ability to handle occasional stress related to deadlines, workloads, or challenging tasks.

OTHER DUTIES AS ASSIGNED: This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position.

APPLICATION INFORMATION:

If you meet the minimum requirements for this position, please click on the "Apply" link posted below and complete the application. Please include cover letter, resume, and at least (3) professional references.

Our company is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO" poster at EEOPost.pdf. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on us.fitly.work and let us know the nature of your request and your contact information.