Assistant Store Manager
O'Reilly Auto Enterprises, LLC
The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead the store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late‑afternoons, evenings, weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training. Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members. Make sure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store‑to‑store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned. Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in‑store service/test equipment, and delivery vehicles. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification. Desired: Certified Parts Professional Certification; ASE Certification. Fluency in multiple languages (Spanish is highly desired). Total Compensation Package Competitive wages & paid time off. Stock purchase plan & 401k with employer contributions. Medical, dental, & vision insurance with optional FSA. Team member health/wellbeing programs. Tuition educational assistance programs. Opportunities for career growth. EEO STATEMENT O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: View email address on click.appcast.io or call View phone number on click.appcast.io option and provide your requested accommodation and position details. #J-18808-Ljbffr
$14.75 - $15 per hour
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$14 per hour
...Job Description Job Description Salary: 15.00 Job Overview: We are seeking an Assistant Manager to join our team. The ideal candidate will assist the Store Manager in daily operations, ensuring excellent customerservice and smooth store functioning. Responsibilities...Hourly payFull timeFlexible hoursShift work- ...Job Description Job Description Description: Summary : Assistant Store Manager reports to the Store Manager. The Assistant Store Manager is responsible for assisting the Store Manager in the overall operation, cleanliness, maintenance, inventory and cash control...All shiftsFlexible hoursShift work
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$26.5 per hour
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$62k - $82k
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- ...Store Operations & Performance Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards... ...take action to drive results and address opportunities Main Store Manager, Store Leader, Manager, Leadership, Customer Experience, Team...
$55.2k - $69k
...Overview As the Store Manager at Pandora, you will fully immerse yourself in our brand culture and lead the team to deliver exceptional... ...for a passionate leader who can inspire and coach a team of Assistant Store Managers, Sales Leads, and Sales Associates to exceed sales...Temporary workWork at officeNight shiftWeekend work- ...off-price retail chain with over 2,200 stores, and a strong track record of success and... ...Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front... ...Development Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-...Local areaWeekend workAfternoon shift
- ...Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and... ...development, including comprehensive trainingContinuous education assistance and scholarshipsLucrative associate referral bonusIncome...Full timeTemporary workLocal areaFlexible hours
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$45k
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