Automotive Service Advisor

Join to apply for the Automotive Service Advisor role at Sunset Hills Subaru 1 day ago Be among the first 25 applicants Join to apply for the Automotive Service Advisor role at Sunset Hills Subaru Get AI-powered advice on this job and more exclusive features. Sunset Hills Subaru in Sunset Hills, Missouri, is currently seeking a seasoned automotive Service Advisor to join our winning team. If you have a passion for customer service and you’re a top performer this opportunity is for you! Benefits 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Paid time off Professional development assistance Tuition reimbursement Vision insurance Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression on the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure the daily inventory of technicians' time is consistently sold to service customers Distribute work between technicians efficiently Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Assist in diagnosing vehicle problems; order parts and tools as necessary Oversee administration of warranty claims as well as training and supervising of service department Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain a good working relationship with factory(s) and foster positive employee relations Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team-oriented and self-motivated Able to work with little supervision Clean driving record and valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Automotive Referrals increase your chances of interviewing at Sunset Hills Subaru by 2x Sign in to set job alerts for “Automotive Service Advisor” roles. Express Service Advisor - 4 Day Workweek! Automotive Service Advisor / Writer | Up to $75k Annually & Weekends Off | Greater St. Louis Bridgeton, MO $50,000.00-$150,000.00 3 weeks ago Automotive Customer Service Representative St. Louis County, MO $17.00-$18.00 2 days ago St Louis, MO $42,648.32-$63,972.48 4 days ago Used Car Auto Technician-$3000.00 SIGN UP BONUS Sunset Hills, MO $17.00-$17.00 2 months ago St Louis, MO $65,000.00-$100,000.00 1 month ago Experienced Automotive Service Technician - $5,000 Sign On Bonus plus up to $45 per hour! Automotive Technician / HW Kia of West County Automotive Technician / HW Kia of West County Manchester, MO $38,000.00-$48,000.00 1 month ago Chesterfield, MO $45,000.00-$65,000.00 2 weeks ago Parts Manager – Service Manager – Service Advisor Chesterfield, MO $15.00-$28.00 15 hours ago Night Shift Automotive Fleet Technician - Edwardsville, IL We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr